We help IT Professionals succeed at work.

McAfee refuses to work!!!

Husain
Husain asked
on
I upgraded my system to Windows 2000 (I formatted my system and created an NTFS partition).

Now, VShield in McAfee 5.15 does not work at all. When I boot my system I get an error saying that [a EXE file whose name I don't recall - I will post it as soon as I reboot] has created an error and will be shut down.

In the McAfee console, the System scan, email scan, download scan and internet scan are all disabled. I can not enable them at all.

----

In the event manager, an error is logged with the following details:

(in the System Log)

Event Type:     Error
Event Source:     Service Control Manager
Event Category:     None
Event ID:     7000
Date:          9/26/2001
Time:          11:27:14 AM
User:          N/A
Computer:     HUSAIN
Description:
The NaiFiltr service failed to start due to the following error:
The system cannot find the file specified.  


and

(in the Application Log)

Event Type:     Error
Event Source:     McLogEvent
Event Category:     None
Event ID:     5004
Date:          9/26/2001
Time:          11:27:14 AM
User:          NT AUTHORITY\SYSTEM
Computer:     HUSAIN
Description:
Could not contact Filter Driver - NaiFiltr.sys.
 Error = NaiFiltr failed to start due to an error it encountered.


I am logged in as the Administrator.

My system is without any protection and I am desperately in need of help.

Husain.
Comment
Watch Question

Author

Commented:
I just rebooted and I got this "Program Error":

WebScanX.exe has generated errors and will be closed down by Windows. You will need to restart the program.

An error log is being created.

[ OK ]


I have posted the error logs in the question.

Commented:
Have you tried to reinstall the program?

Glenn

Author

Commented:
Yes. Several times!

I had contacted McAfee and they replied today (after 4 days!!!) that this problem is because of IE6.

I appreciate you trying to help me. I am not using PC-cillin 2000. Though it slows my system down, I am happy with it.

Husain.

Commented:
User has determined nothing here helped and went own his own.  The question will move to PAQ and points refunded.

Thanks
ComTech
Community Support Moderator

Commented:
When I went from Windows98 to Windows ME, I found the same problem with McAfee. I had the latest version of VIRUSCAN for Windows98. But i noticed on the box that it came in, that it did not list WINDOWS ME.

So.... I dumped McAfee and purached Norton Anitvirus and it works fine with Windows ME.

I did find out later that if you are usign McAfee, then you better double check becuase McAfee doesnt run with WINDOWS ME unless it specifically says so on the box when you purchase the software.

Author

Commented:
Thanks for the insight!
Commented:
Moving to PAQ, I shall accept my own comment at 0 points to close this.

Regards,
ComTech

(system when down before I could do so before)

Explore More ContentExplore courses, solutions, and other research materials related to this topic.