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Xerox printer troubles

Pilate
Pilate asked
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I am hooked up to a LAN here at work and there are 2 printers, an HP laserjet and a big XEROX Docutech.

The problem is I keep losing the ability to print to the Xerox. Everything was fine, then suddenly the Xerox icon (I use desktop printing) became a generic printer icon and when I went to switch to it in the chooser I would get a "Printer not available" warning and nothing else. I couldn't figure this out so after a couple of re-starts and a desktop rebuild I re-installed the printer software and everything was back to normal.

Now suddenly, I have another generic icon and an "Adobe Printer Library unable to load" warning. I can't link this to any specfic event, I went to lunch and when I came back the Xerox was gone again.
Nothing untoward has happened at the Xerox itself, ppl have been using it all day.

Any thoughts?
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Commented:
Make sure you didnt end up with Adobe PS installed somewhere along the line. It tends to cause problems like this.

Author

Commented:
A search of the HD doesn't turn up an "AdobePS" file....
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Commented:
"Adobe PS" or "AdobePS"? Check your chooser. If you have two LW drivers in there something is wacky.

Author

Commented:
No...there is an icon for LaserWriter8 ... click on it and it displays the HP 8500 the Lexmark (which is no longer around) and the Xerox

There is also a Xerox icon which contains a couple of different versions (of I assume the Xerox drivers) and the correct one that I use called simply XEROX

But at this point I can't even get into the Xerox icon I get a memeory warning or no response at all...

Author

Commented:
No...there is an icon for LaserWriter8 ... click on it and it displays the HP 8500 the Lexmark (which is no longer around) and the Xerox

There is also a Xerox icon which contains a couple of different versions (of I assume the Xerox drivers) and the correct one that I use called simply XEROX

But at this point I can't even get into the Xerox icon I get a memeory warning or no response at all...
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Commented:
Hmmm...Dunno. Have you tried Xerox support?

Author

Commented:
Hah ... ur kidding right?
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Commented:
No...I've always had good experiences with the Xerox service folks.

Author

Commented:
Wish I could say the same, but I don't know where else to go with this problem
I think that Xerox uses a re-named version of the Adobe PS that weed spoke of. Frequently, after installing Adobe PS you loose LaserWriter 8 functionality because the Adobe installer overwrites a LaserWriter 8 library file. This case seems to be the reverse. Make sure the "Adobe Printing Library" extension is not disabled in Extensions manager. I have also had weird printing problems occur if ATM doesn't load as the last control panel (sometimes pushed to second to the last by Suitcase).

Good Luck
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Hello,

It is apparent that this question has been abandoned.

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Based on the information available at this time the recommendation is:

    Split Points between weed and macnetworks.
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Thanks for your help here, ITsheresomewhere
Points split.
Points for macnetworks -> http://www.experts-exchange.com/jsp/qShow.jsp?qid=20313951
Finalized by Moondancer - EE Moderator

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