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Force use of input tray.

jvieira
jvieira asked
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Hello,

I have a HP8150 which has multiple input trays.  I want to know if there is a way to force users to use tray1.  What I want to do is put regular blank paper in the first tray and letterhead paper in the second tray.  Then on my print server (WinNT 4.0).  I can setup two logical printers one for users who only need to print on blank white paper and those who need to print on the letter head.  Also make the ability to switch to either tray impossible by the user, unless the switch logical printer.

Thanks,

Joe
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Commented:
I don't think you can make the ability of the user to switch impossible. One thing you can do is specify the paper type in your 8150 configuration as letterhead in tray 2 and plain in tray 1. This will at least stop the printer from automatically switching to the other tray when it runs out of paper. You can also make the default try tray one. You do realize tray one is the manual input tray?
Commented:
I have several HP 4000/4500 series which use the same interface as the 8000 series (15 printers/50 users). I agree with Joed regarding the config of the 8150. Tell it which tray has which type of paper (I would recommend using the highest capacity tray for plain paper).

Don't set up two logical printers on your server. You'll have 2 queues feeding to the same pipeline. I have a few set up this way (older printers that don't know what kind of paper they are using) and they do seem to have more problems with docs hanging.

Instead, set up two copies of the same printer on each workstation. Rename them, adding PLAIN or LETTERHEAD after the printer name. In the defaults, specify which PAPER TYPE, not which tray, that copy should default to. Your users then select PLAIN or LETTER, not Tray 1 or 2.

Additionally, by setting your printer's config to include paper types, any time a user specifies a paper type that is not loaded (i.e., card stock, labels, bond, glossy), the printer will wait for the user to manually load it.

Hope this helps,

Colleen

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