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Cannot regain audio mixer controls

stollery
stollery asked
on
Using Windows 2000 Pro.
AMD 1.4 GHz processor
Shuttle Motherboard AK11
Problem:  Was initially using the on board audio without any glitches.  In conjunction with the audio I was using WinTV, which offered volume control within the program itself.  Yesterday I disabled the on board audio with the prospect of installing the Soundblaster Live Value card.  After installation I felt it offered little in the way of increased sound quality and therefore uninstalled the drivers, removed the card, rebooted to the BIOS, re-enabled all audio functions, saved the changes, and completed the reboot.  Reinstalled the drivers from the mainboard cdrom and rebooted again.  Everything returned to its normal configuration, except one thing.  I no longer have volume control within the WinTV program.  Going into the WinTV audio configuration panel I noticed that the Advanced Audio Control Dialog box is greyed out.  In addition, the Audio Mixer Input area which HAD a number of audio choices to choose from is now blank.  I need to have the "Line In" option available to be able to have control over the volume again.
Any ideas?
Is using the restore feature an option?
Thanks,
Don
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Commented:
Don, uninstall WinTV and remove its files, reboot and then reinstall it and it should come back.

Dennis

Author

Commented:
Den,
I did.  WinTV even has a thorough utility program that goes through the Reg and deletes any reference to WinTV.  That's what's so confusing.
Don
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Commented:
Okay, then if a specific item is grayed out, then WinTV isn't seeing the devices for some reason. There has to be a device there that is no longer active. Are you sure the MB drivers for sound are fully installed?

Author

Commented:
Yeah, pretty sure since it's a straight forward install.  No chance for a "custom" installation where I might have accidentally checked or not checked, as the case may be, a particular function.
Will think about this some more and try and another installation of the audio drivers tomorrow.
Will let you know.
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Commented:
Remember, you must reboot after each uninstall or after each installation before preceding to the next step.

Author

Commented:
Den, rather than wait until tomorrow I went ahead and did it this evening, same thing, rebooting as required.  Oh, by the way, for whatever it's worth, the on board audio is provided by AC97.
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Commented:
FWIW, I would uninstall the audio in Win2k and WinTV, boot to the BIOS and disable audio and then uninstall all of the basic audio components in Win2k including the files.

Then start fresh by enabling sound in the BIOS and let Windows reinstall the components it has and then use the CD to resolve device issues. Now install WinTV.

Author

Commented:
Den,
Tried about everything, same thing.  Then, on the off chance that the uninstall feature of WinTV hadn't cleaned out "everything" I went to the Registry and poked around and found a number of references to WinTV that weren't removed, so I manually deleted them.  Reinstalled everything step by step and the system is back to normal.
Thanks Den,
Don
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Commented:
Well done Don. It's odd though that I didn't receive an email from E&E about your post. I've been looking for it after your note.

Author

Commented:
Den,
Yes, it's odd, but I have to admit that over the past 10 days or so I've not only had trouble logging on to EE, (with a cable modem no less) but difficulty convincing them that I actually do KNOW what my user name and password is (and has been for over 2 years), though they rejected it 3 or 4 days in a row.  :)  But, everything is working fine again.
Hope everything is okay for you and yours in NJ, what with everything going on and all.
Don

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