We help IT Professionals succeed at work.

Exchange 2000 SMTP send mail problem

abd051697
abd051697 asked
on
Hi

I am having trouble sending external mail using Exchange 2000 SMTP.

I have a completely fresh install of Win2000 with SP2, and Exchange 2000. Using Outlook 2000 as mail client.

I have setup the default SMTP Virtual server with a smart host reference (my ISP mail server, which worked when I was using ex5.5) and the same reference for my fully qualified domain name. The rest is vanilla setup.

When I send a message I immediately get a NDR from exchange no internet traffic to speak of. Like this : The e-mail system was unable to deliver the message, but did not report a specific reason.

I have tracked the messages and it goes through 4 steps before the NDR step. The last step being Message submitted to Categorizer.

Basically the messages aren't ending up in the SMTP queue. The domain of the email that I was sending to is there but on enumerating the messages, there are none.

No internet traffic happens after the send so it's halting when it hits the queue.

Does anyone have any ideas on this. I am at a complete loss.

I have setup diagnostic logging on everything and there are no warnings or errors that appear in the app event log.

Thanks
Aaron.
Comment
Watch Question

Commented:
Try using the IP address of the server in brackets [10.0.0.1] instead.
Hello,

   go to exchange system manager, in that servers.. in that protocols, in that select defualt SMTP, right lick it and go to properties, in that general tab select IP address, and in ACCESS TAB choose relay and select

              all except the list bellow option

    then click apply,

  that's it,


regards,
Narendra.

Author

Commented:
Nope. Didn't work.

I had the box ticked for 'Allow all computers which successfully authenticate....' I unticked it and ticked the radio button for 'All except the list below.'

The [10.0.0.1] idea for smart host reference didn't work either. The problem is before it even attempts to go off to the internet.

Something is scrabling my mail queue up. I think.

Hope there is answer out there for this cause I've been without proper email now for about a month, and I'm going to go back to ex5.5 if I can't get this working soon.

Thanks
Aaron

Author

Commented:
I have solved this one on my own after much effort.

The problem was that I since I was connecting to the internet through an ISP and using their DNS, I had to turn off my DNS services.

After turning the DNS service off the mail found it's way to the external DNS.
bruintjeFreelance
CERTIFIED EXPERT
Top Expert 2006

Commented:
Hello abd

this question is open for more then 2 months
time to clean up
if not stated otherwise

my recom will be
-PAQ and refund
-this will be finalized by an EE Moderator
-with no further update (15.09.2002)

PLEASE DO NOT ACCEPT THIS COMMENT AS ANSWER

HAGD:O)Bruintje
posted by ToolzEE v1.0

Commented:
Question has been closed as per recommendation

JGould-EE Moderator
Commented:
Question has been closed as per recommendation

JGould-EE Moderator

Explore More ContentExplore courses, solutions, and other research materials related to this topic.