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Lotus Approach won't work?

just installed a new HP officejet v40 and when I launch Lotus Approach 4.0 I get the following:

APPROACH caused a general protection fault
in module HPODJ907.DRV at 0002:000082ec.
Registers:
EAX=00000000 CS=6277 EIP=000082ec EFLGS=00000206
EBX=00000000 SS=57f7 ESP=0000bb88 EBP=0000c34a
ECX=57f70032 DS=626f ESI=81750000 FS=0000
EDX=00000000 ES=6147 EDI=00000000 GS=0000
Bytes at CS:EIP:
26 83 bf e8 02 00 74 0d 66 26 8b 87 e4 02 66 89
Stack dump:
613657f7 00020000 7068bc04 66666f20 6a656369 76207465 72657320 00736569 6e697270 00726574 04000000 00940106
df03037c 00010380 08660001 00640ae6

????????????
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GUEEN
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Which OS/network?
Try downloading a new printer driver from HP site.
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jeffbon

ASKER

I tried that.  No difference.

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ASKER

SUCCESS!

I found the solution.  Lotus Approach will crash if this Hewlett-Packard printer is set as the default printer.  I changed the default printer setting and now Approach works (although I can't use the HP to print these files).

No comment has been added lately, so it's time to clean up this TA.
I will leave a recommendation in the Cleanup topic area that this question is:
 - PAQ'd and pts refunded
Please leave any comments here within the
next seven days.

PLEASE DO NOT ACCEPT THIS COMMENT AS AN ANSWER !

Nic;o)
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