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OWA - Japanese Characters

I am running Exchange Server 5.5 with SP4 on WINNT Server 4 with SP6a.

Recently, my user reported that after I enabled OWA that the Japanese Characters of the e-mail message appeared as "????". Although, in the subject field, the characters appear fine.

I have been looking for an answer on how to resolve this but fail. Can someone help? I have never had to deal with unicodes before on OWA.

jletennier

Hi Rianne,

I just went through the same thing a few months ago at a client. the issue revolves around telling OWA to use the Japanese Double Character set, this is a registry hack.
There is a Q article for it, but I do not remember which one. If I find it at the client I will submit it as an Answer
hope this helps
JM

jletennier

try this as a string point
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q311437

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jletennier

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jletennier

PS: the Subject field will still be a problem, MS still has not fixed this....

rhianne

ASKER

Hi J,

Thank you for your inputs but the Q article states that this is a fix for Exchange 2000 but will it work with Exchange 5.5 - the version which I am running now.

-R

jletennier

Yes

rhianne

ASKER

Thanks for the clarification. I will try it and will come back here with the result.
-R

SpideyMod

Force Accepted

SpideyMod
Community Support Moderator @Experts Exchange