Solved

error loading up tax software...

Posted on 2002-03-03
5
116 Views
Last Modified: 2013-12-28
Tried to install the latest quicktax version and received the following error.

Unhandled Exception
Incompatible version of the RPC stub:0x80070725
Setup will now terminate.

I'm running a 233mhz, 128megs of ram.
Windows98SE.

I tried to delete my previous version of Quick Tax, but that didn't help, I also removed an instance of it in the registry. I looked at their website and went into their faq's. There wasn't any mention about my particular error, the only thing that was of any use, was talk about upgrading IE to 5.5. I'm currently running at 4.0, so this is on my to do list, but once I do that. I really doubt that my problem will go away.
Any suggestions???

NOTE: The above error occurs as soon as I load the cd-rom.
0
Comment
Question by:cyrixx
  • 3
5 Comments
 
LVL 59

Accepted Solution

by:
LeeTutor earned 200 total points
ID: 6837867
Please see this web page for an explanation of your error and what to do about it:

http://support.installshield.com/kb/view.asp??pcode=ALL&articleid=Q105810
0
 

Author Comment

by:cyrixx
ID: 6837874
LeeTutor,

Thanks..
I will try this later.. I fairly sure that it will work.
Thanks.
Cyrixx
0
 
LVL 17

Expert Comment

by:rayt333
ID: 6838179
Sometimes what you must do is close all running programs (Ctrl,Alt,Delete) and use the end task to kill everything except EXPLORER before starting the install. The problem is a file cannot be replaced if it is in use by another running program.
0
 

Author Comment

by:cyrixx
ID: 6839800
rayt333

I tried that, it didn't work.
what did work however was what LeeTutor suggested, thanks...

0
 

Author Comment

by:cyrixx
ID: 6839802
The site you suggested was the exact problem that I was encountering.. Thanks LeeTutor.
0

Featured Post

Announcing the Most Valuable Experts of 2016

MVEs are more concerned with the satisfaction of those they help than with the considerable points they can earn. They are the types of people you feel privileged to call colleagues. Join us in honoring this amazing group of Experts.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

This is an article about Leadership and accepting and adapting to new challenges. It focuses mostly on upgrading to Windows 10.
A Bare Metal Image backup allows for the restore of an entire system to a similar or dissimilar hardware. They are highly useful for migrations and disaster recovery. Bare Metal Image backups support Full and Incremental backups. Differential backup…
This video Micro Tutorial explains how to clone a hard drive using a commercial software product for Windows systems called Casper from Future Systems Solutions (FSS). Cloning makes an exact, complete copy of one hard disk drive (HDD) onto another d…
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…

816 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

11 Experts available now in Live!

Get 1:1 Help Now