LaserJet 2100tn install problem

Posted on 2002-03-03
Medium Priority
Last Modified: 2010-04-12
I recently moved a LaserJet 2100tn from a w2k server based network (office) to a strictly peer-to-peer network (home).  The driver installation went fine on computers on the p2p lan (w98 & w2k systems).  

I'm having troubles installing on my laptop (w2k thinkpad) which I plug in to each network.  I deleted the 2100tn printer previously installed on the server network, and then tried to reinstall the printer on the laptop while connected to the p2p network.  The problem is that I'm not given the option to designate the printer as a lan printer on a p2p network as with the other installations, rather I'm prompted to select what LPT port the printer is attached to.  If I ask the installation software to search for the printer it isn't found on the lan, as it was with the other installations.

I've checked the HP support website and have not found an answer to my problem.

Don't know whether I have lingering registry issues with the previous install.  I'm tempted to wipe the registry clean of any 2100tn references, however, registry changes are always a last resort.

Anybody have an idea as to what's happening?

Question by:hhernand

Accepted Solution

thoffman earned 600 total points
ID: 6851813
If you browse to the computer that is sharing the printer, can you see it in the Network Neighborhood?

If so, you could probably install the printer to LTP1, then go to the properties and add a Local Port. For the port name, enter \\servername\sharename. Then, you should be able to start printing from the laptop.

If you cannot see the printer in the network neighborhood, or this does not work, then the problem is a little more complex.

It could be a permissions problem (if the computer doing the sharing is Win2K). Check to make sure the laptop user is listed as a local user on the server. Also, is the laptop connected to the domain (under the network identification) for the LAN? If so, this would explain why you cannot see the printer. Make sure the server has the guest account enabled in this case.


Author Comment

ID: 6857012
I solved the problem and your reply was pointed in the right direction.

First, on this peer-to-peer lan the printer was not being shared by any computer.  As the HP2100TN is a network enabled printer I was attempting to connect to the printer directly, which I couldn't.  The printer was not viewable on Network Neighborhood.  

As the installation software would not give me a network printer option I ended up installing the printer to LPT1.  I printed the printer configuration so I could determine what it's internal IP address was.  I then, through the printer properties, added a tcp/ip port providing the IP address.  And guess what?  The printer driver connected directly to the networked printer.

Odd solution, but it worked.

I'll provide partial points for a partial answer.


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