I'm trying to help out a friend who is using Compuserve for her provider. She is using Windows ME.
All of a sudden when she starts up her computer every time a window appears saying: "Sign Up for MSN Internet Access". She only can click Cancel or Sign up. If she clicks cancel, it goes away but the next time she restarts her computer it returns. She doesn't want to sign up for MSN.
How can she get rid of this annoying window. We looked in the startup folder but there is nothing there. We also went into the Internet Options, Connections, and the only thing showing there is "Compuserve."
Any help will be appreciated.