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Pop up keeps appearing "Unable to update public free/busy data.  Operation failed."

Posted on 2002-03-04
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Last Modified: 2011-08-18
Pop up keeps appearing in my MS Outlook 2000 "Unable to update public free/busy data.  Operation failed."

Anybody has any thoughts as to an easy solution?  Or, what kinds of settings to check?

Please let me know.

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Question by:losgadas
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bkpchs237 earned 200 total points
ID: 6839713
losqadas,

I'd start Outlook from the command line using a startup switch:  Start, Run, type in "outlook.exe /cleanfreebusy" (without the quotes) and see if this solves your problem.  If not, check out these links for further assistance:

http://support.microsoft.com/default.aspx?scid=kb;en-us;Q247927
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q248330
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q161944
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q195071

Hope this helps.
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Expert Comment

by:BrookNorton
ID: 12213663
About every 15 minutes, and usually when I exit Outlook 2002, I get the message "Unable to update public free/busy data. Operation failed."

The email to "losqadas" on 03/04/2002, 11:18 AM PST, suggests to "Start, Run, type in "outlook.exe /cleanfreebusy" (without the quotes) and see if this solves your problem."

I tried this and it did not help. The above message also gave four links to the microsoft solutions area but those either did not apply or I could not understand the solutions.

I have had the problem for several years. I just upgraded to XP SP2 and this did not help. My wife's .pst is the default and I also open my own .pst to access my data. That is when the message starts appearing.

Any help is appreciated.
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Expert Comment

by:r_boucher
ID: 12887681
outlook.exe /cleanfreebusy worked for me.  Thanks for the tip.
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Expert Comment

by:sashadbeagle
ID: 12905015
I have been living with this problem for a few years. Starting outlook from "start run" with the /clearfreebusy parameter appears to have worked.  In my case, I have a Dell laptop originally running NT4.0 in a company with exchange server. I purchased the computer, upgraded to 2000 and added a number of personal .pst files.  Contrary to the Microsoft support links,  the problem is not directly related to exchange server as I do not run that product in my home.


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Author Comment

by:losgadas
ID: 12908297
I just wanted to post a general comment regarding this issue.  Even though some times the outlook.exe /clearfreebusy command has worked for me sometimes, there have been other times when it did not work and it turned out to be a virus.
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