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Ntbackup failure on exchange 5.5 sp 4 running on windows2000 sp2

Posted on 2002-03-06
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Last Modified: 2012-06-21
I am trying to back up an Exchange 5.5 SP 4 server running
on Win2K SP 2.  I cannot successfully backup the message
store or the directory.  NTBackup says that the Exchange
service reported an error.  When I check the log on the
machine that is running the backup, there are events
similar to the following:

Event Type:     Error
Event Source:     NTBackup
Event Category:     None
Event ID:     8010
Date:          1/9/2002
Time:          10:25:17 AM
User:          N/A
Computer:     LAB-P-EX-SAL
Description:
Microsoft Exchange services returned 'Access is denied.
' from a call to 'BackupOpen()' additional data '\\LAB-P-
EX-SAL\C$\exchsrvr\DSADATA\\edb00007.log'

The problem appears to be isolated to Exchange running on
Win2K.  I can back up another Exchange 5.5 server in the
same organization with no problems.  That Exchange server
is still running on Win NT 4.0 SP6.


The backup runs with the exchange system account, being local administrator on the Win2000 server

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Comment
Question by:dverrydt
5 Comments
 
LVL 3

Expert Comment

by:slang9
ID: 6844966
I don't think NT backup has the capacity to backup the Exchange store unless the services are stopped during the backup. 3rd party products like Arcserve or Veritas Backup Exec have connectors that will do this.
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Author Comment

by:dverrydt
ID: 6847003
Nt Backup is supposed to be capable to run a online backup of exchange. I did it for years on NT 4.
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Author Comment

by:dverrydt
ID: 6850445
Solved the problem myselve by re-installing sp 4 for exchange
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LVL 7

Expert Comment

by:Goldwing
ID: 9462081
No comment has been added lately, so it's time to clean up this TA.
I will leave a recommendation in the Cleanup topic area for this question,
PAQ/Refund

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Accepted Solution

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SpazMODic earned 0 total points
ID: 9516105
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