Improve company productivity with a Business Account.Sign Up

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 168
  • Last Modified:

urgent:error while getting into win 98

when i log in to windows 98 i'm getting a error saying

"could not load or run 'ptsnoop.exe' specivided in the WIN.INI file. Make sure the file exists on your computer or remove the reference to it in the WIN.INI file.
and error in sysrnj.exe."

and getting into SAFE mode.

why this happens.

pls do reply,

0
poobalanr072299
Asked:
poobalanr072299
  • 2
  • 2
  • 2
  • +2
1 Solution
 
PLansdowneCommented:
You could possibly be infected with two different viruses.  Here is more information:


http://www.europe.f-secure.com/v-descs/blebla.shtml

http://www.europe.f-secure.com/v-descs/ptsnoop.shtml

0
 
WiZaRdCommented:
agree with PLansdowne.

there is a free online virus scanner here

http://housecall.antivirus.com/

just click on scan without registering link, wait a few minutes for the software to initiate, tick the C: box & enable auto clean option.

0
 
hewittgCommented:
Information in this thread on ptsnoop.  May deal with Modem or Norton.

Glenn

http://discussions.virtualdr.com/Forum1/HTML/003765.html
0
Free Tool: Site Down Detector

Helpful to verify reports of your own downtime, or to double check a downed website you are trying to access.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

 
hewittgCommented:
0
 
poobalanr072299Author Commented:
when i tried to find ptsnoop.exe and sysrnj.exe it says no files found.

why?
0
 
PLansdowneCommented:
From Glenn's link:

Go to Run and type Win.ini

You should see the following:

[windows]
load=ptsnoop.exe
run=C:\WINDOWS\SYSTEM\cmmpu.exe
NullPort=None

Make it look like this:

[windows]
load=
run=
NullPort=None

Click file then save and reboot.


With regards to the sysrnj.exe file, go to Run and type Regedit

Go to the following key (double clicking your way through much the same way as you would with Windows Explorer):

HKEY_CLASSES_ROOT\rnjfile\DefaultIcon\shell\open\command

In the right hand pane is there any reference to sysrnj.exe?  If so, you will have to follow the instructions in my first link for removal.

Keep in touch!

0
 
MoondancerCommented:
ADMINISTRATION WILL BE CONTACTING YOU SHORTLY.  Moderators Computer101 or Netminder will return to finalize these if still open in seven days.  Please post closing recommendations before that time.

Question(s) below appears to have been abandoned. Your options are:
 
1. Accept a Comment As Answer (use the button next to the Expert's name).
2. Close the question if the information was not useful to you, but may help others. You must tell the participants why you wish to do this, and allow for Expert response.  This choice will include a refund to you, and will move this question to our PAQ (Previously Asked Question) database.  If you found information outside this question thread, please add it.
3. Ask Community Support to help split points between participating experts, or just comment here with details and we'll respond with the process.
4. Delete the question (if it has no potential value for others).
   --> Post comments for expert of your intention to delete and why
   --> YOU CANNOT DELETE A QUESTION with comments; special handling by a Moderator is required.

For special handling needs, please post a zero point question in the link below and include the URL (question QID/link) that it regards with details.
http://www.experts-exchange.com/jsp/qList.jsp?ta=commspt
 
Please click this link for Help Desk, Guidelines/Member Agreement and the Question/Answer process.  http://www.experts-exchange.com/jsp/cmtyHelpDesk.jsp

Click you Member Profile to view your question history and keep them updated as the collaboration effort continues, to maintain your open and locked questions.  If you are a  KnowledgePro user, use the Power Search option to find them.  Anytime you have questions which are LOCKED with a Proposed Answer which does not serve your needs, please reject it and add comments as to why.  In addition, when you do grade the question, if the grade is less than an A, please add a comment as to why.  This helps all involved, as well as future persons who may access this item for help.

To view your open questions, please click the following link(s) and keep them all current with updates.
http://www.experts-exchange.com/questions/Q.20107574.html
http://www.experts-exchange.com/questions/Q.20108976.html
http://www.experts-exchange.com/questions/Q.20117037.html
http://www.experts-exchange.com/questions/Q.20133099.html
http://www.experts-exchange.com/questions/Q.20133732.html
http://www.experts-exchange.com/questions/Q.11091505.html
http://www.experts-exchange.com/questions/Q.20247855.html
http://www.experts-exchange.com/questions/Q.20268532.html
http://www.experts-exchange.com/questions/Q.20273872.html
http://www.experts-exchange.com/questions/Q.20274386.html


To view your locked questions, please click the following link(s) and evaluate the proposed answer.
http://www.experts-exchange.com/questions/Q.20088037.html
http://www.experts-exchange.com/questions/Q.20116537.html
http://www.experts-exchange.com/questions/Q.20120122.html
http://www.experts-exchange.com/questions/Q.20257022.html

**** PLEASE DO NOT AWARD THE POINTS TO ME. *****
 
------------>  EXPERTS:  Please leave your closing recommendations if this item remains inactive another seven (7) days.  If you are interested in the cleanup effort, please click this link http://www.experts-exchange.com/jsp/qManageQuestion.jsp?ta=commspt&qid=20274643 
POINTS FOR EXPERTS awaiting comments are listed here -> http://www.experts-exchange.com/commspt/Q.20277028.html
 

Moderators will finalize this question if in @7 days you have not responded.  They will either move this to the PAQ (Previously Asked Questions) at zero points, delete it or awarding expert(s) when recommendations are made, or an independent determination can be made.  Expert input is always appreciated to determine the fair outcome.
 
Thank you everyone.
 
Moondancer
Moderator @ Experts Exchange
0
 
MoondancerCommented:
Zero response, finalized.
Moondancer - EE Moderator
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Free Tool: ZipGrep

ZipGrep is a utility that can list and search zip (.war, .ear, .jar, etc) archives for text patterns, without the need to extract the archive's contents.

One of a set of tools we're offering as a way to say thank you for being a part of the community.

  • 2
  • 2
  • 2
  • +2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now