Solved

CD Rom problem

Posted on 2002-03-08
6
351 Views
Last Modified: 2010-04-13
I am using Win2k Pro and the CD-ROM drive does not function reliably. The Event Log shows more than 80 errors related to the CD-ROM.

When i look in the event log i get errors such as:

Source: Cdrom
The device, \Device\CdRom0, has a bad block.

Source: atapi
The device, \Device\Ide\IdePort1, did not respond within the timeout period.

Does "bad block" refer to the compact disc itself, or the CD-ROM drive?  

Does anyone know what is going on here?
0
Comment
Question by:gshep
6 Comments
 
LVL 1

Expert Comment

by:adowns
Comment Utility
This should work.

Go in the registry :
[ HKEY_LOCAL_MACHINE
\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318 ]
And delete keys " upper..." and " lower... "
reboot...


make sure you highlight the key, go to file export, and save it to a file to you can add the items back at a leter date if needed. Do this before you delete them!

Please let us know if it works. Good Luck
0
 
LVL 44

Expert Comment

by:CrazyOne
Comment Utility
Does this happen on more than one CD disk? Are you using DirectCD or something like it so as to be able to transfer files directly to the disk? If you are using DirectCD it has a utility you can use to do a scandisk on the CD Disk.

If it isn't the disk then if you hava another CD ROM lying around or can barrow try testing with it and see what happens. Also you might consider testing by using a different IDE cable. It could be a bad cable or it has maybe worked loose from the mother board or the CD drive.


The Crazy One
0
 
LVL 63

Accepted Solution

by:
SysExpert earned 200 total points
Comment Utility
I would also clean the CD Drive with a CD cleaner designed for this.

One moew thing is to check the device manager and see if there are any conflicts.

It might be a good idea to get any  updated IDE or motherboard drivers.

Can you provide a little more background ?
When did this start happening ?
What CD's - all only audio etc ?

Disable any burning software and drivers as CrazyOne suggested.

I would run the Start-windows update to make sure that you have the newest updates.

In addition Cleanup the startup stuff. For  NT or win2k,
Download the Startup COP a free pcmag utility from
http://www.zdnet.com/downloads/stories/info/0,,77594,.html
 Run it and it will show you everything that is listed in all the possible startup
 places, and allow you to disable things one at a time until the problem is eliminated.
 A lot of probelms are caused by excess old baggage - programs that have not been properly  un-installed. Startup Cop will eliminate leftovers and un-wanted programs that you no longer want.
Older Antivirus programs and Norton Utilities have been known to cause problems
try disabling them also !

Update and run 2 good, updated antivirus program- Norton, McAffee etc.
 
 Then run SFC /scannow from a DOS Window.

ALso check into getting driver updates for ALL of your hardware, BIOS, VGA, motherboard etc.

I hope this helps !
0
IT, Stop Being Called Into Every Meeting

Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

 

Author Comment

by:gshep
Comment Utility
Thanks to everyone.  I cleared the even log and have been trying to see what the problem is by trying to check everything but still no luck.

I have a CD recorder and a CD drive in the machine, the CD drive is the master and is the one that is giving problems - the cd recorder works perfect.

When i try to use a disk in the cd drive unit i often get errors when it is in use and it never auto runs a disk either.  The error log gives errors saying the controller detected a fault but both drives worked 100% before i installed win2000.

Has anyone ever seen this problem?  Is it the drive or Win2000?  I have noticed that both of the drives are using the CDROM.SYS driver - is that right?

This problem is driving me crazy as i have tried everything i can think of.
0
 
LVL 63

Expert Comment

by:SysExpert
Comment Utility
1) Double check the Master - slave settings on the Drives.Try reversing them also.
2) If this still does not work it could be the drive is going bad.

3) Have you done a windowsupdate and gotten any relevant patches ?

Do you have the newest drivers installed ?
Are there any errors in the Device manager ?

Try putting one CD on the other IDE chanin as a slave if possible.

I hope this helps !
0
 

Author Comment

by:gshep
Comment Utility
sorry for the delay
0

Featured Post

How to run any project with ease

Manage projects of all sizes how you want. Great for personal to-do lists, project milestones, team priorities and launch plans.
- Combine task lists, docs, spreadsheets, and chat in one
- View and edit from mobile/offline
- Cut down on emails

Join & Write a Comment

NTFS file system has been developed by Microsoft that is widely used by Windows NT operating system and its advanced versions. It is the mostly used over FAT file system as it provides superior features like reliability, security, storage, efficienc…
This article explains how to prepare an HTML email signature template file containing dynamic placeholders for users' Azure AD data. Furthermore, it explains how to use this file to remotely set up a department-wide email signature policy in Office …
Illustrator's Shape Builder tool will let you combine shapes visually and interactively. This video shows the Mac version, but the tool works the same way in Windows. To follow along with this video, you can draw your own shapes or download the file…
This tutorial demonstrates a quick way of adding group price to multiple Magento products.

763 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

12 Experts available now in Live!

Get 1:1 Help Now