Shut down failures
Posted on 2002-03-09
Intel HX mobo, Intel 200MHz P2, Win 98 machine keeps hanging after it has been told to shut down (not every time, but more than half). All icons diappear, leaving only the desktop background screen and the mouse pointer. The mouse will often continue to "work" in terms of the pointer moving, often not. The keyboard stops communicating and we don't get to the final "It is now safe to turn off your computer" splash screen. So at this point the only option is to turn the power off. When Windows next re-loads, of course Scandisk goes through the whole routine as "Windows was not properly shut down". This is very tiresome. Any suggestions why shut-down would keep failing in this way? Is there any more system info which would be useful to you?