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Reconfigure Mail Support (back to mode No E-mail)

Posted on 2002-03-10
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Last Modified: 2010-04-08
In my office we want to use Outlook 2000 in the mode No E-mail, as e want Outlook for the PIM-features only (No E-mail. Before I knew this I have installed it in Corporate or Workgroup mode. I have found several tips about how to switch the modes from No E-mail to Internet Mail or Corporate/Workgroup, but I cannot find anything about the other way around.

The alternative No E-mail is gray-marked in Reconfigure Mail Support.

I have tried to remove and reinstall Outlook and as this did not work I did the same with the whole Office-package. Outlook is still installed in Corporate Workgroup mode.

I would be most grateful for an answer to solve the problem.
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Question by:Sanna
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by:Neo_mvps
ID: 6854650
You can leave Outlook 2000 installed in Corporate/Workgroup and still use it as a PIM.  The only services that should be listed under Tools | Services in Outlook is:

* Personal Folders
* Outlook Address Book

and possibly

* Personal Address Book

Outside of that I think you would have to do the following in order to get back to No-Email.  If you did this and it didn't work, then it sounds like key registry entries are not being removed from the system.

* Uninstall Office 2000
* Run Eraser2K (availabe at MS Website)
* Go to the \windows\installer folder and verify
  that any *.msi files that reference Office have
  been removed
* Reinstall Product
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Author Comment

by:Sanna
ID: 6862256
Thank you very much indeed.
I have not tried it yet but I will.

It does not yet work as a PIM in spite of doing what you have suggested already before I asked this question. I have created a personal folder but it does not work properly (or not at all)Maybe I have given it a wrong name?. After I created the personal folder I could at least open the program but the folder contains no information.

Sanna
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LVL 16

Expert Comment

by:Neo_mvps
ID: 6863397
hmm... if you select Tools | Services and go to the Delivery tab.  Does the dropdown near the top say None or Personal Folders?  (Should say personal folders)

Outside of that, I would expect the personal folder file to be empty if you are using Outlook for the first time, but you should be able to create new contacts, calendar appointements, journal, and tasks by using the File | New option.
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Author Comment

by:Sanna
ID: 6865598
Outlook prompts for information about the mail account, which is not available.
The icons for Calendar, Tasks and so on has always shown up instantly before as I have installed Outlook in the other modes. When I try to make a new folder for those features it says there is no information. At home I have installed it in Corporate/Workgroup mode and it works fine but I have an e-mail account with it.
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Neo_mvps earned 50 total points
ID: 6865836
What services do you have listed when you start Outlook and select Tools | Services?
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Author Comment

by:Sanna
ID: 6876497
In Services Personal Folders and Outlook Adressbook is listed but as I try to use them a message shows up that they contain no information
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Author Comment

by:Sanna
ID: 6877475
I have solved this problem and want those of you who got the same problem to know how I did: In Control Panel, Mail Properties, Show Profiles I browsed to No email instead of Exchange. Simple enough but maybe that can help someone else.
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Author Comment

by:Sanna
ID: 6877486
Thank you all helpful people!

I solved it by in Control Panel, Mail Properties, the button Show profiles, Mail delivery chosing the option No email instead of Exchange as it was before.
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