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new modem speed

Posted on 2002-03-10
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Last Modified: 2013-12-27
I have older 200 mmx compaq. had a 33.6 modem, was connecting at 31200, just installed a new us robotics 56k modem, model 3cp5699a still is connecting at 31200, do I need to set something different. ISP is supposed to be 56k speed.      Troy
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rayt333 earned 200 total points
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Hard to say unless you know your phone line is capable of handling the faster speeds, just because you have a 56kps modem does it mean your phone line can handle it, usally if you are more then a mile or two from the switch (digital to analog) then you are stuck at the 33.6 speed. The only way to know for sure is to either take your system to a location where you know works at the faster speed, or bring a system that you know connects at 56k and test your line.

or you may be able to use a line test site to help troubleshoot your problem.
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