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Outlook Express Problem

Posted on 2002-03-11
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Last Modified: 2013-12-28
Every time I try to open MS Outlook Express a window pops up that says, "Outlook Express could not be started because MSOE.DLL could not be located".  I checked the Outlook Express directory and I see MSOE.DLL in there so I don't understand why the program will not start.  Any ideas?

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Question by:Smitty103097
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Expert Comment

by:CrazyOne
ID: 6855797
Ok Look in the registry and make sure this key is pointing to correct path

HKEY_LOCAL_MACHINE\SOFTWARE\Clients\Mail\Outlook Express
DllPath  %ProgramFiles%\Outlook Express\msoe.dll

HKEY_LOCAL_MACHINE\SOFTWARE\Clients\News\Outlook Express
DllPath  %ProgramFiles%\Outlook Express\msoe.dll

Note if your path is different then the one you see here make sure you change it to the appropriate path.


The Crazy One
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CrazyOne earned 400 total points
ID: 6855808
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Expert Comment

by:CrazyOne
ID: 6855854
Doing a Repair on IE may help but it does not really seem to look for poblems with OE.

Click Start , point to Settings , click Control Panel , and then double-click Add/Remove Programs .

On the Install/Uninstall tab, click Microsoft Internet Explorer 5 , click Add/Remove , click Repair the current installation of Internet Explorer , and then click OK .
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Author Comment

by:Smitty103097
ID: 6857282
My registry shows the path like:

HKEY_LOCAL_MACHINE\SOFTWARE\Clients\Mail\Outlook Express
DllPath  "C:\ProgramFiles\Outlook Express\msoe.dll"

I tried changing it to match the path above but that didn't help any.  I still get the same message when starting MS Outlook Express.
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LVL 44

Expert Comment

by:CrazyOne
ID: 6857402
Ok take a look at the other links I provided. The prevailing theory is that OE needs to be resinstalled or Win 98 needs to be resinstalled. For some reason the files have gotten out of whack some how and the system doesn't know how to unscramble the problem on its own.
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Author Comment

by:Smitty103097
ID: 6857460
My registry shows the path like:

HKEY_LOCAL_MACHINE\SOFTWARE\Clients\Mail\Outlook Express
DllPath  "C:\ProgramFiles\Outlook Express\msoe.dll"

I tried changing it to match the path above but that didn't help any.  I still get the same message when starting MS Outlook Express.
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