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Unable to open Outlook Express

Posted on 2002-03-11
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Last Modified: 2010-04-08
Every time I try to open MS Outlook Express a window pops up that says, "Outlook Express could not be
started because MSOE.DLL could not be located".  I checked the Outlook Express directory and I see MSOE.DLL
in there so I don't understand why the program will not start.  Any ideas?
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Question by:Smitty103097
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CrazyOne earned 400 total points
ID: 6855831
Ok Look in the registry and make sure this key is pointing to correct path

HKEY_LOCAL_MACHINE\SOFTWARE\Clients\Mail\Outlook Express
DllPath  %ProgramFiles%\Outlook Express\msoe.dll

HKEY_LOCAL_MACHINE\SOFTWARE\Clients\News\Outlook Express
DllPath  %ProgramFiles%\Outlook Express\msoe.dll

Note if your path is different then the one you see here make sure you change it to the appropriate path.


Here are a few links that may help

http://support.microsoft.com/search/preview.aspx?scid=kb;en-us;Q232480


Outlook Express Could Not Be Started Because MSOE.DLL
http://support.microsoft.com/search/preview.aspx?scid=kb;en-us;Q272265

http://support.microsoft.com/search/preview.aspx?scid=kb;en-us;Q296512

http://support.microsoft.com/search/preview.aspx?scid=kb;en-us;Q245419 
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LVL 44

Expert Comment

by:CrazyOne
ID: 6855853
Doing a Repair on IE may help but it does not really seem to look for poblems with OE.

Click Start , point to Settings , click Control Panel , and then double-click Add/Remove Programs .

On the Install/Uninstall tab, click Microsoft Internet Explorer 5 , click Add/Remove , click Repair the current installation of Internet Explorer , and then click OK .
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