Solved

Personal Address Book

Posted on 2002-03-12
6
237 Views
Last Modified: 2013-12-18
When trying to click on ADD SENDER TO ADDRESS BOOK an error message appears saying: CAN'T OPEN PERSONAL ADDRESS BOOK. I uninstalled and re-installed the whole client, but the problem still exists. Any suggestion?
0
Comment
Question by:turki76
6 Comments
 
LVL 8

Accepted Solution

by:
Jean Marie Geeraerts earned 100 total points
Comment Utility
You have a problem with the personal address book.
Notes can't find the personal address book.
Go to File, Preferences, User Preferences and select the Mail and News tab.
Here look for the name of your personal address book under Local address books. By default this is names.nsf.
It's possible that your address book has a different name and therefore notes can't find it.
Make sure the correct filename is specified. You can use the browse button, to lookup the file on your computer.

Hope this helps,

JM
0
 
LVL 24

Expert Comment

by:HemanthaKumar
Comment Utility
names.nsf is not listed in your data directory. Find names.nsf in the local machine and copy it to the clients data directory.

~Hemanth
0
 
LVL 8

Expert Comment

by:Jean Marie Geeraerts
Comment Utility
Or it's got a different name, than the once specified in the user preferences...
Let us know what was wrong :-)
0
Maximize Your Threat Intelligence Reporting

Reporting is one of the most important and least talked about aspects of a world-class threat intelligence program. Here’s how to do it right.

 

Expert Comment

by:Arcrass
Comment Utility
Also, if your Pers. Address book have the right name and your preferences are set correctly, you can verify in file>preferences>user preferences , in the basic tab there is an option called: Local Data base folder  in there you have to specifie the path were your databases are..
usualy depending on your setup it could be C:\notes\data , or C:\lotus\notes\data
0
 

Author Comment

by:turki76
Comment Utility
Yes he had another address book with a different path, but he didn't even remember that :)
0
 
LVL 8

Expert Comment

by:Jean Marie Geeraerts
Comment Utility
Most people don't remember things like that ;-)
Thanks for the A!!
0

Featured Post

Maximize Your Threat Intelligence Reporting

Reporting is one of the most important and least talked about aspects of a world-class threat intelligence program. Here’s how to do it right.

Join & Write a Comment

For beginners of Lotus Notes user this is important to know about the types of files and their location supported by IBM Notes. Mostly users are unaware about how many file types are created and what their usages are. This Article is fully dedicated…
This article covers general Notes 8.5 troubleshooting information including recreating the Notes\Data folder.
Sending a Secure fax is easy with eFax Corporate (http://www.enterprise.efax.com). First, Just open a new email message.  In the To field, type your recipient's fax number @efaxsend.com. You can even send a secure international fax — just include t…
Polish reports in Access so they look terrific. Take yourself to another level. Equations, Back Color, Alternate Back Color. Write easy VBA Code. Tighten space to use less pages. Launch report from a menu, considering criteria only when it is filled…

763 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

6 Experts available now in Live!

Get 1:1 Help Now