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Importing mail from older version of Outlook
I have upgrade the Outlook to version 2000, and already import the contacts list but i have not been able to import the email that i had in my trays. I observe that the previous outlook stored the folders in files *.dbx, but i don't find any option to import these files. How can i recover the previous email?
Thanks.
Thanks.
Asked:
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1 Solution
If you email was stored in .dbx files, then you weren't actually running Outlook, you were running Outlook Express.
Outlook 2000 cannot import .dbx files directly. You need to import the .dbx files into Outlook Express:
Q283205 OLEXP: Restoring Outlook Express Folders After Windows Reinstall
http://support.microsoft.com/support/kb/articles/q283/2/05.asp
Then import into Outlook 2000:
Q254221 OL2000: (IMO) How to Upgrade from Outlook Express to Outlook
http://support.microsoft.com/support/kb/articles/q254/2/21.asp
Outlook 2000 cannot import .dbx files directly. You need to import the .dbx files into Outlook Express:
Q283205 OLEXP: Restoring Outlook Express Folders After Windows Reinstall
http://support.microsoft.com/support/kb/articles/q283/2/05.asp
Then import into Outlook 2000:
Q254221 OL2000: (IMO) How to Upgrade from Outlook Express to Outlook
http://support.microsoft.com/support/kb/articles/q254/2/21.asp
traval... your second comment confuses me.. I went from OE5.5 to OL2000 IMO and imported my mail no problem (had probs w/the address book, tho *sigh*) and your 2nd link is about importing.. so I don't know what you mean...
starl,
You cannot take a group of dbx files from a computer and import them "directly" into Outlook 2000. There is no option in the Import/Export Wizard for .dbx files. You first have to get the dbx files into Outlook Express.
Once you have done that, you can then either export the messages from Outlook Express into Outlook (in OE FILE->EXPORT) or import the messages from Outlook Express into Outlook (in OL FILE->IMPORT & EXPORT->IMPORT INTERNET MAIL AND ADDRESSES).
You cannot take a group of dbx files from a computer and import them "directly" into Outlook 2000. There is no option in the Import/Export Wizard for .dbx files. You first have to get the dbx files into Outlook Express.
Once you have done that, you can then either export the messages from Outlook Express into Outlook (in OE FILE->EXPORT) or import the messages from Outlook Express into Outlook (in OL FILE->IMPORT & EXPORT->IMPORT INTERNET MAIL AND ADDRESSES).
Thanks Traval, in the second link i found another link where the cause of the problem is explained and they give the solution.
Q224866 OL2000: Outlook Express 5 Mail Doesn't Import
The first comment doesn't serve me for that no longer have the Outlook Express in my PC in order to export the files to .pst
Q224866 OL2000: Outlook Express 5 Mail Doesn't Import
The first comment doesn't serve me for that no longer have the Outlook Express in my PC in order to export the files to .pst
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Export your entire mailbox into a *.pst file, then import that *.pst file into your new version of Outlook. This should recover and transfer everything into your new version. You could choose to keep your old files in the *.pst and just open it as an extra service as well. This is done thru Tools, Services, Add personal folder and point to that file so that the items remain separate, but still accessible.
Hope this helps.