Windows 2000 server running Citrix Metaframe 1.8.
I have 200 users that use this server.
I have one user that after they log in, if you click the start button, it goes down and that is it. You never get the start menu. Everything else appears to work fine (quick launch toolbar, system tray, desktop).
I am using group policies. I moved the problem user to a container that did not have any policies, no difference.
I removed everything from their start menu directory under documents and settings, no difference.
I am not sure how to troubleshoot this.