Solved

Start Button & Terminal Service

Posted on 2002-03-13
4
111 Views
Last Modified: 2012-05-04
Windows 2000 server running Citrix Metaframe 1.8.

I have 200 users that use this server.

I have one user that after they log in, if you click the start button, it goes down and that is it.  You never get the start menu.  Everything else appears to work fine (quick launch toolbar, system tray, desktop).

I am using group policies.  I moved the problem user to a container that did not have any policies, no difference.

I removed everything from their start menu directory under documents and settings, no difference.

I am not sure how to troubleshoot this.
0
Comment
Question by:lpenrod
  • 2
  • 2
4 Comments
 
LVL 12

Accepted Solution

by:
Housenet earned 200 total points
ID: 6863241
-It sounds like the users profile is corrupted. Why not delete it & recreate a new one ?
0
 
LVL 3

Author Comment

by:lpenrod
ID: 6864375
I hate to ask this, but...  How?  I have never had to do this before.
0
 
LVL 12

Expert Comment

by:Housenet
ID: 6865144
-Read this http://support.microsoft.com/search/preview.aspx?scid=kb;en-us;Q246132 for a quick overview.

In most cases, basically the %SYSTEMDRIVE%\Documents and Settings\%username% folder is used. If a user was not logged on & the %username% folder was deleted, the next time the user logs in a new profile would be created.
 
0
 
LVL 3

Author Comment

by:lpenrod
ID: 6865192
I thought that was how you did it, I was just afraid to try it.

That fixed it, thanks!
0

Featured Post

Free Tool: SSL Checker

Scans your site and returns information about your SSL implementation and certificate. Helpful for debugging and validating your SSL configuration.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

NTFS file system has been developed by Microsoft that is widely used by Windows NT operating system and its advanced versions. It is the mostly used over FAT file system as it provides superior features like reliability, security, storage, efficienc…
Giving access to ESXi shell console is always an issue for IT departments to other Teams, or Projects. We need to find a way so that teams can use ESXTOP for their POCs, or tests without giving them the access to ESXi host shell console with a root …
Email security requires an ever evolving service that stays up to date with counter-evolving threats. The Email Laundry perform Research and Development to ensure their email security service evolves faster than cyber criminals. We apply our Threat…

856 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question