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outlook express opens in 4-5 minutes

Posted on 2002-03-14
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Last Modified: 2010-04-08
it takes 4-5 minutes for outlook express to open and we can not find the reason, can you please help with ideas

I am working with outlook express for years, never happened before. Now even after we changed the motherboard, switched to pentium 4 and formatted the whole thing, and reinstalled windows 98 and office 97, the problem persists.
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Question by:juditka
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by:slink9
ID: 6864153
First question - which version of OE?
If 5.5 or greater, have you tried a Repair (start-Settings-Control Panel-Add/Remove-IE-Repair)?
If below 5.5 you should upgrade to that.
Here are some articles that may help.
http://support.microsoft.com/search/preview.aspx?scid=kb;en-us;Q271510
This seems to address that - http://support.microsoft.com/search/preview.aspx?scid=kb;en-us;Q235300
and this - http://support.microsoft.com/search/preview.aspx?scid=kb;en-us;Q268113
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Jeffh earned 50 total points
ID: 6867934
My first question juditka is this happening to only one person if so do they have a lot of email if so start having them delete unwanted email start by emptying the ‘Deleted Items’ folder.  I am not sure in Outlook Express if you can archive I know that you can if you are on Microsoft Outlook.
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