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Roaming Profile Problem?

Posted on 2002-03-14
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Last Modified: 2013-12-18
We have a user who needs a long time to open and work in a database.  If she logs on with a different user's name, she needs only a tenth of the time.  The problem follows her when she uses different computers.

We use NT 4.0 and Lotus Notes 4.6.  The fact that the problem follows her would indicate a roaming profile problem, can someone please give guidance?
Thanks and regards
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Question by:Chris_m
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Expert Comment

by:HemanthaKumar
ID: 6865552
There is a question similar to yours, check out the link at the bottom.

Basically it is the way the notes works in connecting.
Notes will search all the possible methods to connect to a server and caches that info in your location document (stored as $Saved* items). If you delete those then they are refreshed again and saves the new info. Since the values are new and current it is 100% correct route. I have provided an agent to clear those item in the link.

Secondly the location document might be setup per user, so the caching is done per user/location. To overcome this don't create user specific location docs. Create one for all.

Since the user is constantly changing the route, the application is calculating the routes again and again to overcome this create connection document to the destinations with proper ip address, for each location.

Scan through the link for more info and links.
http://www.experts-exchange.com/lotusnotes/Q.20264387.html

~Hemanth
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Author Comment

by:Chris_m
ID: 6865615
I'll check out the links but it is only one or two users out of about 50 in total; does that not point to a particular problem with those few users?
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HemanthaKumar earned 100 total points
ID: 6865704
Yes it does, if you want to diagnose the problem with network use notesconnect to do that.

http://www-1.ibm.com/support/manager.wss?rs=475&rt=0&org=sims&doc=13E7E283349D7D58852565A000604634
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Expert Comment

by:David_Gordon
ID: 6865957
I would check to see if those one or two users are in special roles or have different access level than the others. If so, chances are the database has special processing for those classes of users and is performing that processing when one of those users opens it up.
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Author Comment

by:Chris_m
ID: 6866024
Thanks for everyone's input.
They all have identical access rights and levels; can I take it from what has gone before that the roaming profile has nothing to do with the problem at all?
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Author Comment

by:Chris_m
ID: 6866062
By the way, the clients access a server thru a firewall, but since most clients do not experience difficulty, I assume the firewall is not the cause of the problem.  Also, the users have not always had the slow connection and navigation problems.
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