Streets and Trips 2001(08.00.15.1001)
“Unable to load vital strings.This application will now close.”
This error message appears when I try to start this program from my Desktop shortcut to my CD Drive.
The only way I can start the program is to open and close the CD tray. If I close the program and try
to restart without doing this I get the error message “Unable to load vital strings. This application
will now close.”
I have tried deleting and re-installing the program but the error still appears.
I am using an IBM 390X Laptop with Windows ME.
I tried to solve this problem online with M.S. but when I entered the Product ID # 87875-951-7460765-04799
(which I copied from the "About Microsoft Streets and Trips 2001" file) I received the message shown
The Product ID number you entered is for Expedia Streets & Trips 2000 which is different than the product
you selected for support. You may enter the Product ID number for Streets & Trips 2001 or go back and
choose another support option or product. (My CD is Labelled 2001).
Type or paste your Product ID number for Streets & Trips 2001:
Of course after several hours of running around the M.S. Support site I always finished back at 'square
one'. I tried emailing this request to M.S but just received an acknowlegement thanking me for my 'suggestion'
but promising nothing.
Are there any fixes for this problem?
p.s. I have no problems with the program itself, which runs fine, it's just booting it up with the CD
tray that I find annoying.