Solved

Why Does My HP Printer Print the Wrong Color?

Posted on 2002-03-14
3
230 Views
Last Modified: 2013-12-15
hi...i have an HP Deskjet 820Cse. it's a few years old, but up till now it's printed perfectly.

this morning i downloaded some St. Patrick's Day clip art. of course, they are mostly green. however, when i go to print them they turn out light blue.

i tried cleaning the print heads, but that did nothing.

what could be the problem here?

thanks :))

marylyn
0
Comment
Question by:marylyn
3 Comments
 
LVL 4

Accepted Solution

by:
Gtrist earned 50 total points
ID: 6866144
Try printing a test page. I believe that you do this by first turning on the printer. Next, hold down the power button and press the resume button four times. Then release the power button. If you don't see any yellow on the self-test printout, you may need to replace the color ink cartridge.
Let me know what happens.
BTW, can you get other items to print in green? Try creating a document with green characters. Does this work?
0
 

Author Comment

by:marylyn
ID: 6866256
This did it! Thank you so very much! I model clothing for a living, but like to try to fix my own pc's when they break. You saved me a lot of time. Thank you again!

Marylyn :)
0
 
LVL 1

Expert Comment

by:Moondancer
ID: 6867719
marylyn and marylyn27.... Administration will be contacting you shortly regarding your accounts; duplicates violate site guidelines.

Moondancer - EE Moderator
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Server 2008 Printing thru rdp not working. 21 105
XenMobile airprint policy 3 99
Not Replacing Printer Drum 9 52
HP Laserjet 1320 Printer and Windows 10 10 131
This seems to be a very common error related to the Samsung printer driver. First, this is the error we're talking about: Log: System Type: Error Event: 7000 Agent Time: 3:37:24 am 22-Apr-09 Event Time: 6:07:24 pm 21-Apr-09 UTC Source: Se…
Causes of paper jams:The following are the main causes of paper jams. Guides:If the guides for the paper are not set correctly they may cause the paper to enter at an angle. You should ensure that the guides are set correctly for the paper type a…
Email security requires an ever evolving service that stays up to date with counter-evolving threats. The Email Laundry perform Research and Development to ensure their email security service evolves faster than cyber criminals. We apply our Threat…

825 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question