?
Solved

Why Does My HP Printer Print the Wrong Color?

Posted on 2002-03-14
3
Medium Priority
?
233 Views
Last Modified: 2013-12-15
hi...i have an HP Deskjet 820Cse. it's a few years old, but up till now it's printed perfectly.

this morning i downloaded some St. Patrick's Day clip art. of course, they are mostly green. however, when i go to print them they turn out light blue.

i tried cleaning the print heads, but that did nothing.

what could be the problem here?

thanks :))

marylyn
0
Comment
Question by:marylyn
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
3 Comments
 
LVL 4

Accepted Solution

by:
Gtrist earned 200 total points
ID: 6866144
Try printing a test page. I believe that you do this by first turning on the printer. Next, hold down the power button and press the resume button four times. Then release the power button. If you don't see any yellow on the self-test printout, you may need to replace the color ink cartridge.
Let me know what happens.
BTW, can you get other items to print in green? Try creating a document with green characters. Does this work?
0
 

Author Comment

by:marylyn
ID: 6866256
This did it! Thank you so very much! I model clothing for a living, but like to try to fix my own pc's when they break. You saved me a lot of time. Thank you again!

Marylyn :)
0
 
LVL 1

Expert Comment

by:Moondancer
ID: 6867719
marylyn and marylyn27.... Administration will be contacting you shortly regarding your accounts; duplicates violate site guidelines.

Moondancer - EE Moderator
0

Featured Post

Free Tool: ZipGrep

ZipGrep is a utility that can list and search zip (.war, .ear, .jar, etc) archives for text patterns, without the need to extract the archive's contents.

One of a set of tools we're offering as a way to say thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you use a Brother DCP 130C or similar Brother printer, at some point you might encounter the following problem: after you change the ink cartridge, the printer displays an "ink empty" message. Sometimes you just need to follow the instructions…
How to solve seemingly unsolvable printer issues. Users sometimes run into printing issues where all the normal steps do not seem to work. Well the steps below can show users how to take one extra step beyond the normal steps needed to remove old…
In an interesting question (https://www.experts-exchange.com/questions/29008360/) here at Experts Exchange, a member asked how to split a single image into multiple images. The primary usage for this is to place many photographs on a flatbed scanner…
This video Micro Tutorial shows how to password-protect PDF files with free software. Many software products can do this, such as Adobe Acrobat (but not Adobe Reader), Nuance PaperPort, and Nuance Power PDF, but they are not free products. This vide…
Suggested Courses

770 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question