This is a 2000 machine that was upgraded from Windows 98 (not by me!) over a year ago. This machine needs to be rebuilt, but the user is a royal pain in the arse and has a ton of strange applications installed on her machine that would take forever to get set back up.
Whenever she uses the save as function in any application (Word, Excel, even other non Microsoft programs) the machine locks up. Unfortunately, this is an intermittent problem and doesn't happen all the time. I can bring up the task manager when it locks and kill the application that was being used and everything goes back to normal. Any ideas on what the heck is going on? I have her patched up as far as she can go on both the OS and Office side.