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outlook97 - can't send e-mail

Posted on 2002-03-20
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Last Modified: 2010-04-08
Every time I send mail it returns automatically as undeliverable.
" No Transport Provider was available" is what I get.
I may not have set up my info properly or even at all but i don't know how to.
I work ok with outlook express
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Question by:stevecurtis
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by:Jeffh
ID: 6882624
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Carlk1 earned 200 total points
ID: 6884446
If you are working in an offline situation i.e using a pst file, and you use exchange. The best thing to try is the following:

1. Right click on the outlook icon and go to properties.
2. Double click Exchange Server.
3. Under the General tab choose Connect with the network.
4. Apply these changes and establish a connection to your
network.
5. Open outlook.
6. This connection will be extremely slow over a modem but bare with it.
7. Once you see your folders and email etc. Send a message to anyone.
8. Once it's sent and it should send fine, exit outlook.
9. Repeat steps 1 & 2 and under general choose work offline and use dial up.
10. Apply change and open outlook.
11. Try and send messages, it should work.

Apparantly when using pst files with outlook and exchange server you have to connect at least once to the server for them to work properly when sending. Sometimes the settings get corrupt somehow(I have experienced it many times with my staff) and you need to perform the above.

Hope this helps, it works for me.
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