Help,
I got this error message after upgrading to Internet Explorer 6.0, when the system restarted it came back with the following errors:
SAS window: winlogon.exe - DLL Initialization Failed
Initialization of the dynamic link library C:WINNT\System32\HPSmartF.dll failed. The process is terminating abnormaly.
OK
HPplLock.exe - DLL Initialization Failed
Initialization of the dynamic link library C:WINNT\System32\HPSmartF.dll failed. The process is terminating abnormaly.
OK
WIxInitialize
HP Gina specific initialization failed. Disable ALL HP Lock features.
OK
Begin Login
I press CTRL + ALT + DEL
OK
This message displays in a blue screen (but I do not think it is the blue screnn of death, although It might as well be):
STOP: c000021a {Fatal System Error}
The Windows Logon Process system process terminated unexpectedly with a status of 0xc0000005 (0x00000000 0x00000000).
The system has been shut down.
If I restart it the same happens over and over. There are some files in the C: drive that I need to retrieve, how can I do that if the system does not let me login?
Is there any utility or software that will let me get in and get those files without having to login normally?
Thank you for your help.
LuisP
http://forums.itrc.hp.com/cm/QuestionAnswer/1,,0x2688abe92dabd5118ff10090279cd0f9,00.html