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Problem downloading Zip files in IE

Posted on 2002-03-25
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Last Modified: 2010-05-19
Hi

I was not sure where to ask this question, but I have a problem when trying to download Zip files in IE.  When I click on a hyperlink that leads to a Zip file I get a blank screen with a little placeholder square in the top left corner.

I know about *Save Target As*, but in many situations the hyperlink leads to an automatic download site, and I get the same problem.

Any ideas?
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Question by:jdthedj
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6 Comments
 
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Expert Comment

by:Asta Cu
ID: 6898046
What version are you using?  Also what is your OS and version?

Asta
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Expert Comment

by:Asta Cu
ID: 6898056
Some older version had this problem, and it was necessary to download the service patches.  I'd check with WindowsUpdate first, also make sure you've cleared your browser's cache (temp files, history files), and that you have enough available space on your HD.  Some helpful links, given that we don't know enough about your setup at this oint, but may help nonetheless.

http://support.microsoft.com/search/preview.aspx?scid=kb;en-us;Q268976

http://support.microsoft.com/search/preview.aspx?scid=kb;en-us;Q301716

You Cannot Download Files That Are 2 GB or Larger (Q298618)
Microsoft Internet Explorer version 6 for Windows 98
Microsoft Internet Explorer version 6 for Windows 98 Second Edition
Microsoft Internet Explorer version 6 for Windows Millennium Edition
Microsoft Internet Explorer version 6 for Windows NT 4.0
Microsoft Internet Explorer version 6 for Windows 2000
http://support.microsoft.com/search/preview.aspx?scid=kb;en-us;Q298618
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Accepted Solution

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Asta Cu earned 50 total points
ID: 6898061
http://support.microsoft.com/search/preview.aspx?scid=kb;en-us;Q223818

When you download a file from the Internet, you may not be prompted for the location in which to save the file that you are downloading. Instead, the file may be opened.
CAUSE
This behavior can occur if you clear the Always ask before opening this type of file check box when you download a file. If you do this, files of this type are automatically placed in the Temporary Internet Files folder and opened by the program that is associated with the file type.
http://support.microsoft.com/search/preview.aspx?scid=kb;en-us;Q177976

*****----->>> Zip Files Downloaded with Internet Explorer Are Not Saved to Your Computer (Q308090)
http://support.microsoft.com/search/preview.aspx?scid=kb;en-us;Q308090

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LVL 27

Expert Comment

by:Asta Cu
ID: 6898064
WORKAROUND
To work around this problem, use the following procedures.

For case 1:
Before you download, make sure that the Confirm open after download option is selected. To verify this:
Click Start , point to Settings , and then click Control Panel .
Double-click Folder Options .
Click the File Types tab.
Scroll down to and click the .zip extension.
Click Advanced .
Verify that Confirm open after download is selected.
For case 2:
Click the hyperlink, and then click Save or Save this file to disk in the File Download dialog box that appears.
In the Save As dialog box, specify a location to save the file to (for example, Desktop ), and then click Save .
When the download is finished, open the .zip file, and then extract the files that are contained in it.
More at the last link from the Microsoft Knowledge Base article above.

Back to work.
":0)
Asta


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Author Comment

by:jdthedj
ID: 6901259
Hi Asta

Thanks for all the help.  The comment marked as the answer is the one that fixed the problem.

John
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Expert Comment

by:Asta Cu
ID: 6901358
Great news, thanks, John.  Happy to have been of help to you.
":0)
Asta
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