Glad to increase points on this question for compelling answers. Should a small company (under 200 workstations) build their own, or buy their PCs?
Website references, white papers welcome!
Argument against buying OEM:
All in all, it takes a long time to fix problems! For example:
Proprietary drivers causing strange situations.
Warranties that require hours of often useless time on hold/talking to someone who knows less than you/running meaningless tests.
Can't replace a broken part (voids warranty - have to go through procedure to get an approved tech/part in to do the replacing).
Can't specify highest quality chipset, such as ASUS.
Can't mix and match some parts effectively.
Drivers/driver disks change from PC to PC for same model numbers.
Can't improve the PC build when problems and improvements are found