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ntbackup error: "There is no unused media availbale with the selected type"

Posted on 2002-03-28
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Last Modified: 2009-01-02
im trying to backup to my Travan tape backup. it was working about a week ago now i get this error msg with a brand new tape in the drive. i have tried other tapes with and with out existing media on them and it doesn't work either. when i go into computer manager and select my tape drive then physical then media i can't see anything there. i do see somthing under drives tho that says Empty. the dox i have read said i should see my tape listed under the media tree but i don't. im using Windows 2000 Sp1.
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Question by:Jambyte
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17 Comments
 
LVL 31

Expert Comment

by:Gareth Gudger
ID: 6904079
Have you allocated your tape? Each new tape needs to be allocated to a particular backup job in ntbackup.
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Author Comment

by:Jambyte
ID: 6904678
this is what i did:
ran NTbackup.exe
selected the backup tab
checked my c:\
selected Travan for my tape device
selected New Media
clicked Backup now
i got that error message
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LVL 31

Expert Comment

by:Gareth Gudger
ID: 6905026
I would go into Remote Storage Media in Computer Management and find the tape and try to 'Prepare' it. Then go back into ntbackup and do what you did in the last comment again.
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Author Comment

by:Jambyte
ID: 6905540
i don't see Remote Storage Media.
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LVL 31

Expert Comment

by:Gareth Gudger
ID: 6906492
It should be right in Computer Management under Administrative Tools.
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Author Comment

by:Jambyte
ID: 6906527
this is the closet thing i can find:
Computer Management > Storage > Removable Storage > Media Pools > Remote Storage
theres nothing in that when i click on it. and theres 'Prepare' function that i can see.
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LVL 14

Expert Comment

by:AvonWyss
ID: 6906833
My default, ntbackup only uses already initialized media from the pool of empty media. To have it search all relevant pools (uninitialized etc.), specify the /UM parameter. See the help file of NTBACKUP (Index, Backup, ntbackup-Command, Command line arguments) for a detailed description of this option.
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LVL 31

Expert Comment

by:Gareth Gudger
ID: 6907474
Sorry it is the Remote Storage I meant. It may be already allocated somewhere else. See if you can find your tape in any location unallocate it and prepare it.

AvonWyss solutions works great in a single tape drive scenario and if your backup does not span more than one tape.
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LVL 2

Author Comment

by:Jambyte
ID: 6910711
i wrote my last comment wrong. i ment to say 'theres NO prepare fucntion that i can see'
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Expert Comment

by:AugCH
ID: 6911058
There is a /um switch which can help you. Read Q300439 from the microsoft knowledge base. (It helped me anyway!)

CHA
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LVL 14

Expert Comment

by:AvonWyss
ID: 6911131
AugCH, if you had read the other comments, you would have seen that I posted this suggestion already two days ago :-)
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LVL 2

Author Comment

by:Jambyte
ID: 6911536
/um just opend ntbackup for about 10 seconds then closed it. i still get that error when trying to backup my data.
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Author Comment

by:Jambyte
ID: 6911906
the strange thing is, is that this program, ntbackup.exe, was working fine last week. i've tried the same tape and a brand new tape out of the package...
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LVL 1

Expert Comment

by:aallice
ID: 7240508
Hi Jambyte,

I have no solutions for you, but I'm having EXACTLY the same problem.  Wondering if you've solved it yet.  Please let me know how if you did.

Thanks,

Alisa
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LVL 11

Expert Comment

by:ewtaylor
ID: 8905631
No comment has been added lately, so it's time to clean up this TA.
I will leave a recommendation in the Cleanup topic area that this question is:
[paq refund]
Please leave any comments here within the next seven days.
 
PLEASE DO NOT ACCEPT THIS COMMENT AS AN ANSWER!
 
[ewtaylor]
EE Cleanup Volunteer
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Accepted Solution

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Mindphaser earned 0 total points
ID: 8997552
Force accepted

** Mindphaser - Community Support Moderator **
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Expert Comment

by:Dcs-it
ID: 22045657
To who it may concern this is a possible solution to problem above:

No garantees
MD

Try rebuilding the RSM database:

1. Stop the RSM Service.
2. Backup the RSM databases located at %SystemRoot%\System32\NtmsData and
then delete the data in the ntmsdata folder.  
3. Restart the RSM Service, and reboot the server. This will recreate new,
empty RSM Databases.  
4. Put a new tape in, or a tape that may be deleted.
5. Go to the "properties" of the disk inside the physical locations. Uncheck
'Enable Drive'
   Hit apply & then check the 'Enable Drive' again
(This was done to reset the Flag since we had renamed the database for RSM)
6. Right click, and prepare.

- This will delete it, write a media label to it, add it to the Free Media
Pool.

- Try again, it should work now.
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