running Windows 98
two way comminication
printer 2 1/2 to 3 years old
No print errors
No problem with print until now. calibration is way off. Replaced ink cartridges and printer didn't reset calibration. I tried to set it manually but the boxes doesn't match at all. Right side of boxes are grey and the left sides are deep mauve to lt. mauve. Tried everything even to reload printer. Talked to on-line support and they don't know what the problem is.
Please help with any suggestions.