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2000c will not calibrate colors.

running Windows 98
new printheads
new cartridges
two way comminication
printer 2 1/2 to 3 years old
No print errors

No problem with print until now. calibration is way off. Replaced ink cartridges and printer didn't reset calibration.  I tried to set it manually but the boxes doesn't match at all. Right side of boxes are grey and the left sides are deep mauve to lt. mauve. Tried everything even to reload printer. Talked to on-line support and they don't know what the problem is.
Please help with any suggestions.
Thanks,
0
ric10
Asked:
ric10
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1 Solution
 
pete1968_beCommented:
Hi,
Take out all printheads, clean the contacts in the carriage with a cloth damped with water, also the contacts at the rear (not the bottom) of the printheads and reinsert them. It happens that ink is making small short circuits, causing strange behaviour. If you get access to a Deskjet 2500C try them out in that one, it has got a display, telling what is wrong, but don't get fooled by it, both 2000 and 2500 are having trouble connecting to the printheads, so reinserting several times might be needed.
Good luck,

Pete
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ric10Author Commented:
Pete,
Thank you so much for the help with the color problem on my printer. I have cleaned the print heads and contacts with a coffee filter several times and I think the print color is getting better. I was at a loss to know what to try next. It's really great to have someone out there to help when it's needed.  THANK YOU AND KEEP UP THE GOOD WORK!

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ric10Author Commented:
Helped alot!
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pete1968_beCommented:
You are welcome, whenever you got problems come back, here is always someone who can help you out, one way or another,

Kind regards,

Pete
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