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Losing private folders

Hi experts,

A user in our company lost his private folders... How is this possible ? Can another certifier be the cause of this ? Is there a way back ?

Greetings,

Bob
0
oosterbaan
Asked:
oosterbaan
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1 Solution
 
HemanthaKumarCommented:
Certifier means !!!

Did you do any changes to the user name / id ???

The private folders are directly associated with username and once you change it, the folders will not be accessible.

If you still have a copy of your old id, then login using previous id and create shared folders using private folders as template and then login using new id and create private folders based upon the recreated shared folders and delete 'em

~Hemanth
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HemanthaKumarCommented:
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CRAKCommented:
I had the same problem once when my certificates did NOT change.... the mail-template did!
I don't understand why, but a design update killed the whole bunch!

Unfortunately in cases like this there's no way back!  :-((
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oosterbaanAuthor Commented:
Thx....Using the old user.id, I could enter the private folders again...

Greetings,

Bob
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HemanthaKumarCommented:
Cool !
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