Solved

Standard Toolbar Missing  Outlook 2002

Posted on 2002-04-04
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Last Modified: 2009-07-29
If I choose new mail message (not using word as the email editor) The standard toolbar is not shown on the message form nor is it available if I right click to add it. The only choices are formatting and custom.

I have been using ths program for quite a while connected to exchange server 5.5 with no problem. I tried uninstalling outlook and reinstalling but it still is a problem.

Any ideas ?
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Question by:mikeu
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3 Comments
 
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Expert Comment

by:Ryan Chong
ID: 6919753
Isn't it you can select the toolbars from Tools > Customize.. > Toolbars?
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Accepted Solution

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MagnusH earned 200 total points
ID: 6920844
There is a file called outcmd.dat in the same folder as your PST file. It appears to hold al the customisations you have made to the toolbar. Try renaming, or deleting, this file. It should take you back to the original toolbar behaviour.

If you want to test before you delete any files you can start outlook with the "safe"- flag (start-run-outlook.exe /safe) . This starts outlook in a very original mode.
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Author Comment

by:mikeu
ID: 6921381
Thanks MagnusH that was the problem.
I am not sure what happened as I had not modified the toolbars but deleting that file fixed the problem.
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