Outlook / exchange and a dodgy
Posted on 2002-04-05
Background: We have a number of users with this same problem and there is no apparent reason why some are getting this error and some are not.
Server Tech Spec: Exchange 5.5 on NT server runnning latest SP and patches. Also running up-to-date AV software on server and clients.
Client Tech Spec: Win 2K sp2, running Outlook 2000.
Problem: When some of our users are synchronizing their online mail folders or just moving mail to their PST files they receive an error stating that the mail cannot be accessed as it has probably been moved or deleted already. If the offending email(s) are opened and then closed again, they move without error. These emails are from various people, some with and some without attachments with no common link between them. We have run the AV check on many occasions but it found nothing wrong. We have rebooted our Exchange server twice for other reasons but this also had no affect. I have searched TechNet and the net but found nothing.
Please help! I've just joined and used up all the points I have for this one!