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Problem with Win2000 Phone Dialer and Modem

Hello,
I need to record my Voice Mail messages to the pc for work.  I am trying to use Phone Dialer threw
Win 2000.  I can dial out no problem.  But when I go edit, options to the Audio/Video Tab, Where it
Says: Devices used for Calling" I select phone calls, and where I need to select the device for Audio
Record and Playback is grayed out.  Why can't I enable this?  Does my modem not support this?  Do I need updated drivers for my modem? Any Ideas?  Here is all the info I could find on my Modem, pretty sure it's 3com
MODEL- 0637
SN# 234M75606489
Product- 662974-81
An some other number- 22998903A

Rick
0
rdabate
Asked:
rdabate
1 Solution
 
SysExpertCommented:
Your modem may need voice support including WAV and perhaps even jacks to connect it to your audio card.

See what modems are fully supported by your Voice mail application.

I hope this helps !
0

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