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Problem with Win2000 Phone Dialer and Modem

Posted on 2002-04-05
1
258 Views
Last Modified: 2012-08-14
Hello,
I need to record my Voice Mail messages to the pc for work.  I am trying to use Phone Dialer threw
Win 2000.  I can dial out no problem.  But when I go edit, options to the Audio/Video Tab, Where it
Says: Devices used for Calling" I select phone calls, and where I need to select the device for Audio
Record and Playback is grayed out.  Why can't I enable this?  Does my modem not support this?  Do I need updated drivers for my modem? Any Ideas?  Here is all the info I could find on my Modem, pretty sure it's 3com
MODEL- 0637
SN# 234M75606489
Product- 662974-81
An some other number- 22998903A

Rick
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Question by:rdabate
1 Comment
 
LVL 63

Accepted Solution

by:
SysExpert earned 100 total points
ID: 6921600
Your modem may need voice support including WAV and perhaps even jacks to connect it to your audio card.

See what modems are fully supported by your Voice mail application.

I hope this helps !
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