Not sure where to post this. Citrix Metaframe XPa on WIN2K server. We have occasional slowdowns during Citrix sessions across a WAN. The users complain that sometimes the screen refreshes fall way behind(a full line of text) their typing.
We are measuring bandwidth utilization and network latency and are not seeing any statistics that show us why the users experience these slowdowns. In addition, the servers themselves don't seem to be low on memory or experiencing particularly high utilization at the time of the slowdown.
What I'm looking for is some kind of measurement tool that would at least show us statistically when these slowdowns occur so that we can get a closer look at the problem. If there was a tool that sent traffic over port 1494 and would be able to tell us real time when the slow downs are occuring, we would at least be able to know exactly when the problem is occuring. As it stands now, we're relying on the users to tell us when their experiencing the problem and it makes it difficult to isolate the problem.
Any thoughts on how better to isolate the problem? We're monitoring network latency(ping tool), server utilization, memory usage and memory pages.