?
Solved

Printer Problem

Posted on 2002-04-08
9
Medium Priority
?
251 Views
Last Modified: 2013-12-27
Hi..when i ping one of printer, i
got this reply;

$ping star1

ICMP Host Unreachable from gateway 190.254.46.6
 for icmp from moon01.com.my (190.254.31.52) to 190.254.52.10
ICMP Host Unreachable from gateway 190.254.46.6
 for icmp from moon01.com.my (190.254.31.52) to
to 190.254.52.10
no answer from starprn

 i did the ping from 190.254.31.52,
 it seems that there is a network
 problem from 190.254.46.6 ---> starprn.

 any helps is greatly appreciated.
 sun newbie
0
Comment
Question by:ismahwati
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
  • 2
  • +2
9 Comments
 

Author Comment

by:ismahwati
ID: 6924788
correction..

$ping starprn
0
 
LVL 3

Expert Comment

by:elfie
ID: 6924884
We need your network settings.

What is your subnet mask?
How are the two subnets connected (or is it a 255.255.0.0) netmask?

Can you ping the printer from within it's own subnet?

how does your route table looks like ? (netstat -r)
0
 

Author Comment

by:ismahwati
ID: 6924911

 $netstat -r

Routing Table: IPv4
  Destination           Gateway           Flags  Ref   Use   Interface
-------------------- -------------------- ----- ----- ------ ---------
190.254.31.32 moon01.com.my   U        1    605  hme0
224.0.0.0    moon01.com.my          U        1      0  hme0
default      190.254.31.33         UG       1   7422
localhost   localhost             UH      162535100  lo0  

  1) my PC subnet mask : 255.255.254.0
 

 HOW SUBNET MASK IS BEING USE HERE?
 
 TQ
0
Optimize your web performance

What's in the eBook?
- Full list of reasons for poor performance
- Ultimate measures to speed things up
- Primary web monitoring types
- KPIs you should be monitoring in order to increase your ROI

 
LVL 3

Expert Comment

by:elfie
ID: 6925090
base on your subnet we can see that the two ip addresses belong to two different network segments.

Sending ip traffic one subnet to another requires a router (or bridge). Data send from within your 190.254.31.x subnet can be seen by any address in the range 190.254.30.1 upto 190.254.31.254.

Data sent to subnet 190.254.46.x will use the system 190.254.31.33 as gateway.

Does the ping to your printer work on the this system?
This systems (31.33) is this a router? or a system with two network cards?

(may be stupid question, can't you configure the printer within the same subnet as your systems? Does it need to be in a different subnet?)
0
 
LVL 4

Expert Comment

by:besky
ID: 6946266
You can route to the other net on your own system by faking it as a router.
Use  route add net 190.254.46.0 190.254.31.254 0

Put this command in the inetsvc startscript to make it a static route. You also need to do this on all the other system on this subnet.

The only problem is broadcasts and multicasts, these will not travel across subnets.
0
 

Author Comment

by:ismahwati
ID: 6946532
the subnet problem has been solved
by the network guy.

 now, when i try to cancel any print
 job , i got message;

  'could not talk to print service at starprn'

 i can ping the printer. (alive).
 
 in have try to lpshut and lpsched the print server
 but still not okay.

 any idea??
0
 
LVL 4

Expert Comment

by:besky
ID: 6947117

I assume you dont filter packets between networks but how did you solve the netmaskproblem ? Is there a router faking this route that maybe dont allow all kind of traffic ?

On the printserver, run
snoop "yourhostname" starprn
and see if the cancelrequest reaches the server.
At the same you can see if and what the response is.
0
 
LVL 21

Expert Comment

by:tfewster
ID: 8052651
No comment has been added lately, so it's time to clean up this Topic Area.
I will leave a recommendation for this question in the Cleanup topic area as follows:

- PAQ & refund points

Please leave any comments here within the next 7 days

PLEASE DO NOT ACCEPT THIS COMMENT AS AN ANSWER !

tfewster
Cleanup Volunteer
0
 

Accepted Solution

by:
SpideyMod earned 0 total points
ID: 8099698
per recommendation

SpideyMod
Community Support Moderator @Experts Exchange
0

Featured Post

New feature and membership benefit!

New feature! Upgrade and increase expert visibility of your issues with Priority Questions.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Attention: This article will no longer be maintained. If you have any questions, please feel free to mail me. jgh@FreeBSD.org Please see http://www.freebsd.org/doc/en_US.ISO8859-1/articles/freebsd-update-server/ for the updated article. It is avail…
Java performance on Solaris - Managing CPUs There are various resource controls in operating system which directly/indirectly influence the performance of application. one of the most important resource controls is "CPU".   In a multithreaded…
Learn how to find files with the shell using the find and locate commands. Use locate to find a needle in a haystack.: With locate, check if the file still exists.: Use find to get the actual location of the file.:
Learn how to navigate the file tree with the shell. Use pwd to print the current working directory: Use ls to list a directory's contents: Use cd to change to a new directory: Use wildcards instead of typing out long directory names: Use ../ to move…
Suggested Courses

800 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question