older mac

Posted on 2002-04-08
Last Modified: 2010-04-25
my friend has an older mcintosh, and the previous owner cannot remember the do they reset this .if possible....?????? thanks so much!!!

Question by:gary9281
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Depends on how the password is set. What program enabled the password? Is it a powerbook using powerbook security? Is it one of nortons disklockers? Usually those require that you call the manufacturer of the software and they will take you through with an administration password. If you cant figure out what software is being used youre probably in for a wipedown and reformat if itll even let you get that far.

Expert Comment

ID: 7349129
Try holding down SHIFT at startup it should disable all extensions possibly allowing you access to the computer to turn off the password file.
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