Printing from Word to HP Laserjet 5000 only goes to manual feed.
Posted on 2002-04-11
Here's my problem. When I try to print to the network printer from a word document in one file on the server, it will only go to manual feed. I have to go over to the printer and press the go button. It only happens when printing word documents from this file and it happens on everyone's machine. I can print from other files on the server with no problems. Also, I can save the document on my HD and print it out, just not from the server. The server OS is Win2K server, and the workstations are running Win95, Win98 and WinXP. Any ideas? Please, no links to HP's tech support, I've been there and can't seem to figure it out. Thanks in advance.