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Problem with profile

Posted on 2002-04-11
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Last Modified: 2010-04-13
Our network consists of a NT 4.0 Server, NT 4.0 workstations, and my newly upgraded Windows 2000 workstation.  After installing Windows 2000 I logged in with my usual username, password, and domain.  When I log in I get the following error:
"Windows cannot load the users profile but has logged you on with the default profile for the system. Detail: Access is denied."
Apparently there is an issue with NT 4.0 profiles not converting to Windows 2000 profiles correctly.  I am having trouble when trying to install applications, one of the applications Forte - the version for 2000 when opened states the following error: "Cannot setup a user directory".  I have also tried setting my profile to local, but I still get the same error on login.  Can anyone offer any solutions on the problem I am facing?
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Question by:stressball
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19 Comments
 
LVL 16

Expert Comment

by:GUEEN
ID: 6935458
Check this MS TID out first and if this is not the problem (there are many more ideas!)
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q246936
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Author Comment

by:stressball
ID: 6935465
Nope that was of no help, but thank you.  My username is sharonc, so no spaces in there.  Also I have logged on and off several times, and I have also restarted the computer several times.
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LVL 16

Expert Comment

by:GUEEN
ID: 6935476
Another option:
Re-apply the latest Service Pack

Also enable RUP verbose logging and check the userenv.log file on the client:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q221833
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q186454
Definately take a look at the profiles directory in regards to permissions.

Also is this NTFS (where you are storing the profiles?) Don't think you should have to but you might have to create a fat 32 partition somewhere to store user profiles.)

Also are you running policies NTconfig.pol?


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LVL 16

Expert Comment

by:GUEEN
ID: 6935484
So you have logged on/off serveral times and always get a default profile?
On the w2k server - do you have the same user name/pw within AD as you do on the NT server?
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Author Comment

by:stressball
ID: 6935493
Hi,
The server is NT 4 with the latest service packs, and my pc is windows 2000 professional, the disk came with service pack 2 on it.  I have the same username and password as I was using when I had NT 4 on my pc.  We are not running AD as the server is running NT 4.
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LVL 16

Expert Comment

by:GUEEN
ID: 6935514
On the NT server in User Manager for Domains - policies/user rights/log on locally
add the 'everyone' group
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Author Comment

by:stressball
ID: 6935525
It's already there.
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LVL 16

Expert Comment

by:GUEEN
ID: 6935569
on the win2K computer start |  run   mmc
add the local computer policy snapin
then go to Local computer policy/windows settings/security settings/local policies/user rights assignemtns/log
on locally/add user or group here
save it as console1
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Author Comment

by:stressball
ID: 6935626
I'm in the group of Administrators which is already there.
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LVL 44

Accepted Solution

by:
CrazyOne earned 0 total points
ID: 6935654
I had a similar problem and this is how I fixed it on my system.

I found out what file was causing the problem, UsrClass.dat, and I found it residing here.

C:\Documents and Settings\"CurrentUser"\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat

I moved the file and when I logged back in and the file was recreated and this eliminated the login Error I was getting. The error message I was getting was just like yours.


Also open Event Viewer
Start > Run and type in
eventvwr.msc /s

See if any error was logged that seems to reference your problem. If so double click on it and look in the box labeled "Description". Sometimes the log will tell you what is causing the problem.


The Crazy One
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Author Comment

by:stressball
ID: 6935799
Nope couldn't solve it, ended up deleting my profile (ntuser.dat), now everything works nicely.
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Author Comment

by:stressball
ID: 6935803
Nope couldn't solve it, ended up deleting my profile (ntuser.dat), now everything works nicely.  Thanks for helping me realise nothing was probably going to fix it bar deleting the profile.
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LVL 16

Expert Comment

by:GUEEN
ID: 6935879
Stressball that does not mean that you had to hand out a C grade to Crazy. If you solved the problem yourself - then you should have posted in community support and requested a point refund. I know for a fact Crazy would far prefer 0 points to that of a C grade.
Good grief...
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Author Comment

by:stressball
ID: 6935887
Gee sorry
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LVL 44

Expert Comment

by:CrazyOne
ID: 6935979
stressball you still can ask Community Support to refund your points and delete the Question. Basically you found your own solution so you shoudln't be saddled with spending points on something that did not help you solve the problem. The C grade is warranted only if the suggestion helped you to look in a direction you hadn't thought of before but didn't specifically solve the progblem.  

Community Support
http://www.experts-exchange.com/commspt/ 


BTW I like your username stressball. Pretty descriptive of how many of us both questioners and experts feel here at EE from time to time. hehehehe
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LVL 16

Expert Comment

by:GUEEN
ID: 6936004
I like that name too. Didn't mean to offend you stresball -
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Author Comment

by:stressball
ID: 6936051
I have contacted Community Support and asked them to delete the question.
0
 

Expert Comment

by:ComTech
ID: 6936790
As posted in Community Support, the question does have an answer, the Askers question, which qualifies this question to be placed in PAQ, as the Asker answered it him/herself, I will refund the points and PAQ the question.

Kind regards to all,
ComTech
CS @ EE
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