3COM Cable modem problem
Posted on 2002-04-12
I just got @home cable internet service. I have it hooked up to a router and 3 computers. The modem
I'm using is a 3com officeconnect with usb. (I'm hooked in with 10BT) For 2 days it worked perfectally.
However today when I tried to use the web it was not working. I thought oh.... no prob and powercycled
my 3com Officeconnect cable modem. The red light flashed as it searched for a signal but the second
the light on the modem turned green indicating the cable service was active, my ethernet link led goes
off! I tried unplugging the cable modem for hours, resetting it and everything.... the second it authenticates
with comcast my link light goes out and I no longer have communication with my modem! I have the modem
hooked to a Ugate router. I have tried new cables and hooking the modem direct to a pc.... as I've said
the link light on my modem stays on until the second the modem authenticates with comcast. What the
heck could be going on?! Thanks in advance!!!