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Public Folder:

Posted on 2002-04-15
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Last Modified: 2008-03-06
I'm trying to set up a public folder to receive email items with the address of (documents@company.com).  Mail will come and post just fine here.  I was wondering, is there a way to send an alert to a user when a new mail arrives in this public folder?  We have to manually go there periodically to check insted of being notified.  Please advise.  

J.
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Question by:jguy07
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jrbrown earned 50 total points
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You must have Owner rights to the folder. Access its properties via Outlook and you should find an adminitrative tab. On this tab, you can configure either an assistant with server rules to copy a message to someone or a moderator. All messages received by the folder are forwarded to the moderator (by the folder) for review. Once the review has been done, it's up to the moderator (can be a distribution list) to move the message back into the public folder for review by others. If using a moderator, keep in mind the message will basically go directly to the moderator (not to the folder) and no one with access to the folder will see the message until the moderator has reviewed it moved it back to the folder. The moderator must be an owner to ensure they can move items back to the folder.
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