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loay

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about faxmodem

hi,
i have a labtop and an external fax modem the problem is that the computer never see the modem when i turn the pc on , but i have to restart the pc while i am press on shift so the pc can use the modem
please how can i fix this problem coz really its bithring me alot
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rid
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External, as in connected to COM port, or USB?
What O/S is involved?

Regards
/RID
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frache


Modem ? PCMCIA model ?
Laptop model ?

Please give us all informations
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ASKER

it is an external modem using COM port using win98 its name is OMNI fax modem
ASKER CERTIFIED SOLUTION
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frache

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Go to the Device Manager and check the installed drivers and also for any conflicts this can be done as follows:-
Start-Settings-Control Panel.  From the control Panel find the computer icon labeled System and double
click it. Click the device manager button and then click on the + of Modems.  Double click on the installed driver. If no joy go to the Control Panel and double click on the Add Hardware icon and follow the
Wisard instructions.  
Good luck