hotandsour
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Lost password on 3COM hubs
I have a client with several 3COM superstack II PS Hub 40's. They have had them for 6+ years and now no one knows the passwords to gain entry to manage them. They have tried all the defaults and every password they have. 3COM won't help because they are out of warranty, and the only thing I could find on their site said to RMA the hub or have a 3COM tech come out. Does anyone know a way to reset these hubs to factory defaults?
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Did you try all the default signons and passwords? -
Signon Password
"admin" no password
"security" "security"
"manager" "manager"
If the admin signon dosen't work you can use the security signon to reset the admin signon.
Signon Password
"admin" no password
"security" "security"
"manager" "manager"
If the admin signon dosen't work you can use the security signon to reset the admin signon.
ASKER
We've tried all the default passwords and everything else we can think of. Ive also ripped the cover off one hub but could not find any jumpers to set.
Did you see any batteries in there?
Have you located the proms?
Have you located the proms?
Have you tried using the 3COM Management Software Upgrade Utility to upgrade the software? I don't know if that will reset the accounts but its worth a try.
This is just an idea but I know it works with some of the other products. Do you have the original CD's yet or software for these device's? The Hub software should be on them. When you are connected using Hyperterminal to the management port reboot the hub. When it says initializing try pressing the escape key 4 times. Does this bring up a menu with commands where you can delete all the files? If yes you have to delete all the files on the device this way and use the same procedure to reload the files. Not sure what the file names are for this specific device.
hotandsour:
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Some of the older switches had a jumper inside that would
reset the system to factory default. I don't know if that applies to your particular 3COM