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OUTLOOK 2002 Calendar unaccessable through folder list but works fine from view others folders tab

Posted on 2002-04-19
Medium Priority
Last Modified: 2012-05-04
40 wrkstations win2000/ office2002. win2000 servers with exchange 5.5.
We have one workstation here that had a problem and couldnt delete 2 items from the outgoing folder.
The only way I could find to get rid of them was to export the .pst, delete and recreate the mailbox
on exchange and import the .pst back. Then it let me delete the 2 items.
Once that was done no one could view this users calendar from the -VIEW- Folder List- then select that
I went into -SERVICES-Exchange server- Advanced- Open these additional mailboxes and removed that user
from the list and then re-added that person but I still cant view his mailbox from -VIEW- Folder List-
then select that user.
If i click on the -View others folders- tab and select that user the calendar comes up just fine but
I need to be able to open this users mailbox from the VIEW-Folder List- so I users here can use the
Icon in the Calendars group I created.

Anyone have any idea whats going on  and how to fix this problem?
Question by:rodney777
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LVL 16

Expert Comment

ID: 6955909
On the mailbox in question, don't forget to reset the permissions on the Mailbox-Username folder for each person that needs to add this mailbox to their profile.

* Assume MailboxA is the one you just deleted/recreated
* Right click on Mailbox-MailboxA and select properties
* Go to the permissions tab
* Assign MailboxB through MailboxE reviewer permissions
* Right click on Calendar folder and select properties
* Go to permissions tab and assign MailboxB through Mailbox E permissions
* Logon to mailboxB and add mailboxA via Tools | Services | Properties on MS Exchange | Advanced tab | Add button
* Repeat last ste for other mailboxes

Now, when mailboxb through mailboxe logon, they should see mailboxa in their folder list and be able to access w/out incided. (Remember, permission changes may take a bit to replicate across multiple servers and/or the owners of mailboxb through e may have to reboot before seeing the changes.

Author Comment

ID: 6960359
I dont want anyone to have permissions to view MailboxA's (MARK's) email so reviewer permisions would not be good. I only want them to be able to view that person's calendar.
As for Mark's calendar that I DO want everyone to be able to view it. It gives permission to the -everyone- group as -publishing editor-

this step-
* Logon to mailboxB and add mailboxA via Tools | Services | Properties on MS Exchange | Advanced tab
| Add button
* Repeat last ste for other mailboxes

has been done on all other workstations and if I click on the -View others folders- tab and select that user the calendar comes up just fine. I've even removed the mailbox and re-added it with no luck.

BUT, I need to be able to open this users mailbox from the VIEW-Folder List- and when I click on -VIEW-FOLDER LIST-it brings up a list of the people who have their calendars shared for all to see and the user im having trouble with shows up there but when I click on the + to expand his folder to get to the calendar it says," Unable to expand folder"

We have 40 users here and 7 of them are the Partners. Only the partners need to be viewed from the -View-Floder List.(so I can create an Icon to add to the -Calendars- Group I created) the others are all viewed from -view other folders-. All seven partners worked fine until I deleted and re-created Mark's mailbox and now only Mark's can't be viewed from -View-Folder List-.  
LVL 16

Expert Comment

ID: 6960579
again... you need to assign reviewer permissions to the top most folder (mailbox-username).  giving this right does not automatically propogate to all sub-folders and is required if you want to be able to what you want.

Author Comment

ID: 6988814
None of the other folders have ANY permissions at all. They are all set to default-NONE.
The only folder with any permissions on all of the 40 workstations we have here is the Calendars folder and they are all set to Everyone-Publishing Editor. I just went and checked it to make sure before I replied.

Also if that were the case I wouldnt be able to view Mark's Calendar from -View others folders-. I can view his calendar from there just fine though.

Maybe his outlook is just screwed up?

As far as I can tell his mailbox setting are identical to everyone elses in his outlook and on the exchange server.
LVL 16

Accepted Solution

Neo_mvps earned 800 total points
ID: 6995396
okay i'm going to cover this one more time and provide links.  You must perform my first comment in order to manage multiple exchange mailbox folders.

the steps are covered in my first comment.  these steps are also covered in the following links, even though I don't agree with the steps of setting up a delegate to accomplish what you want.

Outlook 97

Outlook 98

Outlook 2000

Outlook 2002

Outside of that, Outlook is not broken.  You just have to reset the permissions on the folder and all will be well.


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