CD Drive not recognized

Posted on 2002-04-20
Last Modified: 2010-04-26
Windows 98 - 2nd edition.

CD drive doesn't work.  When I put a CD in, and try to see what is on the CD, all I get, via Windows Explorer, is that the device is not responding.

I ws thinking of reinstalling windows, but how can I do that without a CD drive?!  :-)

So, how do I get the CD drive to work?

As always, any help will be appreciated

Question by:Danimal
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LVL 18

Accepted Solution

Wakeup earned 20 total points
ID: 6957293

Has the CDRom drive ever worked?

Try different CD's...Original CD's not burned CD's....Like Music CD's Original program CD's like Win98 2nd Edition original CD.  

If that doesnt work, make sure the jumpers are set correctly on the drive.  If it is an IDE drive make sure the master / slave setting is correct.  If it is plugged in to the same IDE controller/cable as the Hard Disk Drive, Make sure your HDD is set for master and CD set for slave.  If it is by itself, then make sure it is either set for master or single drive setting.  Also make sure the IDE cable is firmly connected and make sure that the power cable is connected.  It seems/sounds like it is trying to read the drive, since it says device is not responding.  But could be a faulty laser.  Try getting a CD Lens cleaner to clean the drive, could be dirty.  
If none of those ideas work, you can possibly buy a new CDrom drive 52X drives are running under $50 (Which is a pretty high price for a reader, so I am sure you can find it cheaper).  Or purchase a DVD rom drive to replace the bad CDRom.  Most DVDroms are running around $60 for a 16x dvd 40x cdr.

Let us know what you come up with.
LVL 18

Expert Comment

ID: 6958245

Thanks for awarding me the points...what did you have to do to get it to work?  For the benefit of the other EE users who have similar issues!  Thanks.

Author Comment

ID: 6958445
I am going to take the machine into a shop, let the technician do the work.  But I know enough to know that the info you provided is an authoritative and complete guide to diagnosing and fixing the problem systematically, which is why I felt the response from you was particularly excellent.

So, thanks for the little lesson.  When it's fixed, I'll let you know what the fix was, but from what you wrote, seems to me it could be any of a number of things

Dan Allen
Vermont Offshore

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