jwc02026
asked on
HrLookupCredentials call failed
I have exchange v4.5 running on NT4 Server
After deleting an old email account i am getting the error message
Event ID: 13003
Source: msexchange pop3
Type: error
Catagory: Authentication
logon attempy from (ip address)(user) has failed.
HrLookupCredentials call failed with error. A privilege
is not held by the clent.
The client side error is
There was a problem logging onto your mail server. Your Password was rejected. Account: 'xxxx', Server: xxxx, Protocol: POP3, Server Response: '-ERR A required privilege is not held by the client.', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92
This error only occurs after canceling past the endless login screen pop up
After deleting an old email account i am getting the error message
Event ID: 13003
Source: msexchange pop3
Type: error
Catagory: Authentication
logon attempy from (ip address)(user) has failed.
HrLookupCredentials call failed with error. A privilege
is not held by the clent.
The client side error is
There was a problem logging onto your mail server. Your Password was rejected. Account: 'xxxx', Server: xxxx, Protocol: POP3, Server Response: '-ERR A required privilege is not held by the client.', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92
This error only occurs after canceling past the endless login screen pop up
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
You didn't say who's account you deleted. The data I am coming up with is tied to permisions. Did you delete an account that was tied to some sort of admin priv?
Let's say that my company fired me today, and I am the email admin person, and I have created a score of serviced accounts, all tied to my account. My account is then deleted before turning control over to some other account.
Can you restore the account you deleted from a backup?
Let's say that my company fired me today, and I am the email admin person, and I have created a score of serviced accounts, all tied to my account. My account is then deleted before turning control over to some other account.
Can you restore the account you deleted from a backup?
ASKER
joe,
No I did not delete the permissions account.
All permissions were tied to ESAdmin.
This issue occurred after deleting normal user accounts from '98 and '99.
This process did however seem to cause some level of corruption in the local admin and ESAdmin accounts.
Eventually I was forced to delete and recreate these 2 accounts as well as re-apply SP4.
At this point the server appeared to operate normally with no error messages however, the clients would all hang on 'authenticating'.
Willing to try anything, I then attempted to install outlook web access. This action prompted me install outlook first.
Fortunately there was no copy of outlook available to me except 2002 from XP smb.
When attempting to install this version of outlook, I was prompted to install 'updated files necessary for outlook 2002'. When these files installed, server operation returned to normal.
I will award the point to bob as he has been sticking in there with me.
Thanks all for you help.
No I did not delete the permissions account.
All permissions were tied to ESAdmin.
This issue occurred after deleting normal user accounts from '98 and '99.
This process did however seem to cause some level of corruption in the local admin and ESAdmin accounts.
Eventually I was forced to delete and recreate these 2 accounts as well as re-apply SP4.
At this point the server appeared to operate normally with no error messages however, the clients would all hang on 'authenticating'.
Willing to try anything, I then attempted to install outlook web access. This action prompted me install outlook first.
Fortunately there was no copy of outlook available to me except 2002 from XP smb.
When attempting to install this version of outlook, I was prompted to install 'updated files necessary for outlook 2002'. When these files installed, server operation returned to normal.
I will award the point to bob as he has been sticking in there with me.
Thanks all for you help.
I am having the same issue but have not deleted any accounts at all. We are a small company with no turnover in the last 2 years. We have been running Exchange 5.5 on a Windows 2k server, active directory, and the web access with no problems for the last 1.5 years. Very odd that this error would occur as nothing has been done to the server. It is happening to the only 2 pop3 users I have.
??
??
ASKER
its very close but not quite what i need
I've got over 10 hours in to this today
and I'm no closer.
The exchange server is not authenticating any client for message reteval
It will however accept email from client and forward it along.
It's acting as though it cant communicate with NT Server user list.
I did find in the site container permissions an account 'unknown'and role 'custom'