Attached File in Netscape Mail is not Recognized Properly

Posted on 2002-04-23
Medium Priority
Last Modified: 2010-04-08
I receive email attachments from clients, most open properly with the program they were written in (word, powerpoint, etc.). I receive what I think should be a powerpoint file and netscape mail identifies it as "application/ms-tnef", encoding: base64. There is no program associated with this file therefore it doesn't open it properly.
Also, some word documents are not seen properly either. I am using Netscape 6.2 and Norton Antivirus 2002 with email checking.
Thanks in advance for any help you can provide,
Question by:aloner
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LVL 16

Accepted Solution

Neo_mvps earned 400 total points
ID: 6963996
You have two options for a tnef encoded attachement.

1) Ask the outlook user to resend the item to you, but set message format to plain text or html and do not use word as their email editor.

2) there is a freeware program called fentun that can look inside the tnef stream and remove any attachments that might be there.
LVL 44

Expert Comment

ID: 7345628
Hello aloner

this question is open for more then 2 months
time to clean up
if not stated otherwise

my recom will be
-points to Neo_mvps
-this will be finalized by an EE Moderator
-with no further update (25.10.2002)


posted by ToolzEE v1.0

Expert Comment

ID: 7349936
Per recommendation, force-accepted.

CS Moderator

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